Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Justin Carlson

Irmo,SC

Summary

Dynamic General Manager with a proven track record at Lets Go Auto of Columbia, excelling in strategic planning and financial analysis. Cultivated strong client relationships and drove significant business growth, enhancing operational efficiency and team leadership. Achieved year-over-year profitability increases while fostering a positive work environment.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

23
23
years of professional experience

Work History

General Manager

Lets Go Auto of Columbia
06.2020 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Assistant Manager

Hometown Integrity Driven Motors
01.2018 - 06.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Debt Collector

Creditors Interchange Receivable Management
04.2002 - 12.2017
  • Collected on delinquent accounts to reduce overdue balances.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
  • Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
  • Exceeded performance targets for successful debt recoveries, contributing to company''s overall financial stability.

Education

High School Diploma -

West Seneca East Highschool
West Seneca, NY
12-1994

Skills

  • Financial analysis
  • Strategic planning
  • Team leadership
  • Sales strategy
  • Operational efficiency
  • Conflict resolution

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Marketing - Implemented marketing strategies which resulted in 20% growth of customer base.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 120 staff members.

Timeline

General Manager

Lets Go Auto of Columbia
06.2020 - Current

Assistant Manager

Hometown Integrity Driven Motors
01.2018 - 06.2020

Debt Collector

Creditors Interchange Receivable Management
04.2002 - 12.2017

High School Diploma -

West Seneca East Highschool
Justin Carlson