Professional Summary
Overview
Work History
Education
Skills
Timeline

Justin Carter

The Home Depot Inc
Howe,TX
26
years of professional experience

Results-driven Operations Manager with expertise in optimizing workflows, ensuring health and safety compliance, and enhancing team performance. Proven ability to implement process improvements that drive cost savings and improve service delivery timelines.

Work History

Operations Manager

17 Years 4 Months
The Home Depot Inc | 04.2009 - 08.2026
  • Coordinated cross-departmental initiatives to optimize workflow and resource allocation.
  • Led training sessions for staff on safety protocols and operational procedures.
  • Implemented process improvements that reduced costs and improved service delivery timelines.
  • Developed action plans to address operational challenges and improve team performance.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Created achievable action plans to mitigate shrink/asset loss year over year.

Wall Covering Specialist

15 Years 6 Months
Carter’s Wall Coverings | 06.2000 - 12.2015

• Install wall coverings in new construction and remodels in various commercial applications.

• Oversaw quality assurance processes to ensure alignment with customer expectations throughout project lifecycle.

• Facilitated collaboration with subcontractors to synchronize timelines and ensure timely project completion.

Electrical Apprentice

6 Years 3 Months
Harris Electric | 06.2006 - 09.2012
  • Assisted in installation and maintenance of electrical systems under supervision.
  • Operated hand and power tools safely to complete assigned tasks efficiently.
  • Supported senior electricians in troubleshooting electrical issues on-site.
  • Followed safety protocols to ensure compliance with industry standards during projects.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.

Education

Texas A&M Commerce, Commerce, TX, US | Commerce, TX

Skills

Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Performance monitoring

Timeline

Operations Manager

The Home Depot Inc
04.2009 - 08.2026Read More

Electrical Apprentice

Harris Electric
06.2006 - 09.2012Read More

Wall Covering Specialist

Carter’s Wall Coverings
06.2000 - 12.2015Read More

Texas A&M Commerce, Commerce, TX, US

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Justin Carter