Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Charron

Flat Rock

Summary

Operations Manager with proven expertise at Hollingsworth Logistics, excelling in problem-solving and team leadership. Enhanced operational efficiency through strategic process improvements, resulting in increased customer satisfaction. Skilled in inventory management and committed to fostering a culture of accountability and continuous improvement within teams.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Operations Manager

Hollingsworth Logistics
06.2025 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Implemented sustainability initiatives, reducing environmental impact.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.

Operations Manager

Hollingsworth Logistics
11.2023 - 06.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Implemented sustainability initiatives, reducing environmental impact.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.

Production and Sequencing Supervisor

Hollingsworth Logistics
06.2023 - 11.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Generated reports detailing findings and recommendations.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Leadership Development Program

Hollingsworth Logistics
06.2022 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Traveled to different sites nationwide to support operational needs, as well as look for growth opportunities.

Education

Bachelor of Arts - Finance

Albion College
Albion, MI
05-2022

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operational efficiency
  • Inventory management
  • MS office
  • Inventory control
  • Process improvement
  • Health and safety compliance
  • Continuous improvements
  • Process improvements

Timeline

Operations Manager

Hollingsworth Logistics
06.2025 - Current

Operations Manager

Hollingsworth Logistics
11.2023 - 06.2025

Production and Sequencing Supervisor

Hollingsworth Logistics
06.2023 - 11.2023

Leadership Development Program

Hollingsworth Logistics
06.2022 - 06.2023

Bachelor of Arts - Finance

Albion College

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