Justin Cochran
Cleveland,GA
Summary
Dynamic manager with a proven track record at Cleveland Collision Center, enhancing customer satisfaction through advanced problem-solving and effective team management. Successfully cross-trained staff to boost performance and maintained a safe, organized environment, all while controlling costs to drive profitability. Skilled in analytical decision-making and training development.
Overview
8
8
years of professional experience
Work History
Manager
Cleveland Collision Center
03.2016 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
GED -
White County High School
Cleveland Georgia Skills
- Customer support
- Team management
- Efficient time use
- Analytical decision-making
- Training and development
- Advanced problem-solving
- Staff oversight
- Evaluation processes
- Product oversight
Timeline
Manager
Cleveland Collision Center
03.2016 - 10.2023
GED -
White County High School
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