Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Justin Crossen

Banks,OR

Summary

Proven Sales Manager with a track record of boosting sales and enhancing customer satisfaction at D&R Heating. Expert in relationship building and staff management, I've consistently exceeded sales targets through strategic solutions and effective team training. Skilled in sales expertise and maintaining a positive demeanor,

Overview

14
14
years of professional experience

Work History

Sales Manager

D&R Heating
04.2020 - 08.2023
  • Increased total sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose solutions to fit each customer’s needs.
  • Reviewed the P&L statements monthly to ensure each project was meeting or exceeding the company’s standards.
  • Worked closely with sales staff out in the field as well as product training in house.

Operations Manager

Legacy Heating & Air Conditioning
03.2016 - 08.2020
  • Supervised and kept employees compliant with company policies
  • Oversaw and Supervised installation crews as well as service staff.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Outside Sales Representative

Hybrid Heating & Air Conditioning
05.2009 - 02.2016


  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.

Education

Type 2 Certification - HVAC

Universal Technical Institute
Phoenix, AZ
07.1998

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Product knowledge
  • Sales expertise
  • Positive and upbeat

Timeline

Sales Manager

D&R Heating
04.2020 - 08.2023

Operations Manager

Legacy Heating & Air Conditioning
03.2016 - 08.2020

Outside Sales Representative

Hybrid Heating & Air Conditioning
05.2009 - 02.2016

Type 2 Certification - HVAC

Universal Technical Institute

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Justin Crossen