Justin Crowe
Conroe
Summary
Strategic professional with 20 years of experience aligning business objectives with individual aspirations. Expert in crafting actionable plans to support business growth while fostering academic success and confidence in children and families.
Overview
19
19
years of professional experience
Work History
Franchise Consultant
Goddard Systems, LLC
10.2022 - Current
- Build relationships with franchise business owners in order to help them grow and develop their business.
- Led the FLA team to help upgrade the FC consultation approach and move to a Portfolio Leadership mentality
- Recognized as Field Leader of the Quarter in Q3 2024 for outstanding performance
- Stewardship Award Winner 2024
- Instrumental in the development and implementation of the RISE program.
- Cultivated and fostered strong interdepartmental relationships throughout GSL.
Area Manager
Mathnasium
03.2021 - 10.2022
- Oversaw daily operations of franchisee-owned math tutoring centers to ensure effective service delivery.
- Guided marketing, sales, retention, and enrollment efforts to enhance visibility and growth.
- Built strong relationships with center staff and community to support individuals seeking to improve math confidence.
District Manager
C2 Education
05.2018 - 10.2020
- Expertly steer operations of six company-owned education centers (test prep, tutoring, and college counseling) with an aggregate $5M in revenue and a staff of 50+.
- Onboarded, trained, and mentored employees, including center directors, while devising marketing plans that enhanced center visibility and developed tailored study plans for students.
- Led staff training on sales strategies and communication techniques that improved engagement and conversion rates.
Director of Operations
The Shape of Behavior
03.2013 - 03.2018
- Managed business development, employee relations, and operations for 22 clinics nationwide, ensuring alignment with strategic goals.
- Analyzed market research data to identify opportunities for geographic expansion, transforming a local business into a national presence.
- Oversaw daily operations to ensure efficient workflow and compliance with policies.
- Developed and implemented operational strategies to enhance service delivery.
- Managed cross-functional teams to improve collaboration and communication.
Branch Manager
Kumon North America
08.2007 - 03.2013
- Managed the 3rd largest branch in the company with more than 100 franchise-owned education centers, serving as the nexus between corporate offices and franchise owners.
- Grew business and increased brand awareness through targeted marketing, innovative sales initiatives, and strong relationship building with franchise owners.
- Led team of 5 Field Consultants through coaching and mentoring, achieving top KPI metrics by enhancing team capabilities and aligning goals.
Education
Bachelors Degree - Business Marketing & Management
Texas A&M University
College Station, TXSkills
- Franchise operations
- Financial Analysis
- Operational leadership
- Performance improvement
- Training and mentoring
- Employee engagement
- Problem Solving
- Teamwork and collaboration
- Relationship Building
Timeline
Franchise Consultant
Goddard Systems, LLC
10.2022 - Current
Area Manager
Mathnasium
03.2021 - 10.2022
District Manager
C2 Education
05.2018 - 10.2020
Director of Operations
The Shape of Behavior
03.2013 - 03.2018
Branch Manager
Kumon North America
08.2007 - 03.2013
Bachelors Degree - Business Marketing & Management
Texas A&M University