Justin Cruz
Bronx,NY
Summary
Accomplished Real Estate Professional with a 25-year track record in real estate management, brokerage, property management, and development. Seeking a transition into property management, leveraging extensive experience to drive operational excellence, enhance tenant satisfaction, and contribute to organizational success. Proven expertise in leasing, tenant screening, commercial and residential leasing, reading blueprints, NYC building codes, violation removal, contractor negotiations, and knowledge of NYC DOB plumbing and electrical codes. Proficient in using property management software such as Buildium, Rentmanager, Site Compliance, Yardi, and RealPage.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Real Estate Broker/Property Manager
Remax Voyage Realty
01.2010 - Current
- Successfully managed real estate transactions, demonstrating strong negotiation and problem-solving abilities
- Directed and managed overall real estate operations, overseeing brokerage, property management, and development activities
- Led team of agents, providing guidance and support to ensure optimal performance and code compliance
- Implemented commercial leasing processes, resulting in increased productivity, marketable inventory and closed transactions
- Stayed updated on NYC building codes, ensuring compliance in property management operations, and violation resolutions
- Facilitated DOB and HPD violation removal, addressing issues promptly to maintain property standards, reduce fines and violation amounts
- Managed contractor negotiations and oversaw various construction projects and contractor bid negotiations
- Identified and acquired strategic properties for development projects, overseeing full development lifecycle
- Conducted thorough tenant screenings, lease negotiations, and move-in/move-out processes and vacancy marketing
- Addressed maintenance issues promptly, coordinating with contractors and ensuring timely resolutions
- Prepared and managed budgets, financial reports, and property performance analyses
- Utilized property management software such as Buildium, Rentmanager, Yardi, and RealPage.
ASSOCIATE BROKER
Howard Hanna Rand Realty
01.2020 - 12.2022
- Liaised between property owners and prospective buyers to facilitate the purchase and transfer of ownership
- Negotiated real estate contracts to navigate transactions between property owners and prospective purchasers
- Prepare and review contracts, purchase agreements, and other legal documents
- Develop and implement effective marketing strategies to promote listed properties
- Create property listings, including photographs, descriptions, and other relevant details
- Oversee entire real estate transaction process, from initial listing marketing, to property tours, contract negotiation and closing
- Coordinate with various parties involved, including lenders, inspectors, and attorneys, to ensure smooth transaction.
- Implemented Commercial and Residential Leasing practices
BRANCH MANAGING BROKER
Better Homes and Gardens, Rand Realty
09.2018 - 12.2019
- Led and managed operations of flagship branch, overseeing 60 real estate agents and driving business growth
- Successfully implemented lease negotiations, maximizing rental revenues and ensuring favorable terms
- Specialized in apartment leasing, tenant screening, residential sales, and commercial leasing activities, triple net leases
- Utilized market knowledge to implement effective marketing strategies and increase property visibility
- Recruited and onboarded 23 real estate professionals, contributing to expansion of branch office
- Implemented onboarding system for new recruits, streamlining processes and improving overall agent training and retention
- Exceeded annual sales volume goals 15% using innovative sales techniques
Education
Business Management
Westchester Community College
Valhalla, NYSkills
- Proficient using Database Management property manager software, Yardi, Buildium, RentManager, RealPage
- Proficient use of CAD and CAFM software, Microsoft Office
- Property Management and Staff Management, MRI Accounting Software
- Contract and Lease Negotiation, Commercial Leasing
- Financial Budgeting and Reporting
- Preparing Property Agreements, Leases and Property Purchase Contracts
- Licensed Real Estate Broker, Multi-Family Property Management and Leasing and Sales
- Building Operations, Grounds Maintenance and Construction Management
- Exceptional Oral and Written Communication Skills
- Property Tours, Inspections and Property Value Appraisals
- Lease Renewals and Vacancy Marketing
- Legal Knowledge of NYS Real Estate Laws and Violation Resolution, DOBnow, Sitecomply and Local Building Codes, Fair Housing Mandates
- Cloud Based Facilities Operations Management
- Creative and Adaptable Critical Thinker
Certification
NYS Licensed Real Estate Broker
Certified Distressed Property Expert
Certified Residential Specialist
Certified Property Manager
Timeline
ASSOCIATE BROKER
Howard Hanna Rand Realty
01.2020 - 12.2022
BRANCH MANAGING BROKER
Better Homes and Gardens, Rand Realty
09.2018 - 12.2019
Real Estate Broker/Property Manager
Remax Voyage Realty
01.2010 - Current
Business Management
Westchester Community College
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