Justin Doogan
Fresh Meadows
Summary
Dynamic professional with years of experience at Home Goods, excelling in customer service and inventory management. Proven ability to enhance store operations through effective problem resolution and meticulous merchandise restocking. Recognized for reliability and professionalism, consistently ensuring a positive and catered shopping experience for customers.
Overview
3
3
years of professional experience
Work History
Building Porter/Doorman
Silver Towers
Kew Gardens
07.2025 - Current
- Responded to tenant maintenance requests promptly and effectively.
- Reported maintenance issues promptly to management for resolution.
- Accurately documented maintenance activities in service logs to ensure effective tracking and accountability.
- Monitored building access to enforce security and safety protocols, enhancing overall building safety.
- Performed general cleaning tasks such as sweeping, mopping, dusting, and shampooing carpets.
- Maintained a clean and organized work environment in common areas.
- Coordinated with delivery services for timely package handling.
- Inspected packages for damage and accuracy before sorting.
- Monitored and managed the inventory of packages for the entire building.
Front-End Associate, Merchandiser
Home Goods
Bayside
10.2023 - Current
- Guided customers in product inquiries and store navigation to enhance shopping experience.
- Handled cash, credit, and gift card transactions efficiently and securely.
- Restocked inventory on the sales floor.
- Trained new team members in cash register operation and stock procedures to improve service quality.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations and product information.
- Conducted price checks for special orders or discounts.
- Restructured furniture layout to optimize customer navigation and increase purchasing opportunities.
Education
Bachelor of Arts - Liberal Studies
St. John's College
Queens, NY06-2027
High School Diploma -
Archbishop Molloy High School
Briarwood, NY06-2023
Skills
- Money handling
- Customer service
- Merchandise restocking
- Inventory management
- Visual merchandising
- Store maintenance
- Time management
- Communication skills
- Reliability
- Professionalism
Timeline
Building Porter/Doorman
Silver Towers
07.2025 - Current
Front-End Associate, Merchandiser
Home Goods
10.2023 - Current
Bachelor of Arts - Liberal Studies
St. John's College
High School Diploma -
Archbishop Molloy High School