JUSTIN EATON
Holts Summit,Missouri
Summary
Hardworking professional with demonstrated success in leading teams while adhering to regulations and industry standards. Skilled in problem- solving and conflict resolution, with a strong focus on customer service and satisfaction. Proven track record of developing and implementing successful strategies to optimize performance, and improve quality of experience. Experienced in inventory management, regulation implementation and adhesion, and cash handling.
Overview
6
6
years of professional experience
Work History
Inventory Specialist
Shangri-la
Jefferson City Mo
06.2023 - Current
- Performed data entry and completed proper paperwork.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Objecti ve, SHIFT SUPERVISOR/MANAGER
MAGGIE'S FARM
06.2021 - 03.2023
- Responded to employee inquiries regarding compliance regulations and procedures.
- Established protocols to use for inventory control and management, streamlining internal process.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
CUSTOMER TECHNICAL ASSISTANCE ASSOCIATE
ADECCO
08.2020 - 06.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Utilized customer service software to manage interactions and track customer satisfaction.
MANAGER
HIGH COUNTRY HEALING
04.2019 - 07.2020
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Developed and maintained compliance database, tracking all compliance activities and documents.
ASSISTANT MANAGER
GOOD MED'S
08.2017 - 09.2019
- Kept informed regarding pending industry changes, trends, and best practices
- Ensured inventory was maintained in accordance with regulatory standards
- Provided employee training on compliance related topics, policies, and procedures
- Analyzed and resolved quality and customer service issues, recommending system improvements
- Updated and maintained database with accurate customer information and timely data entry
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Investigated and researched issues to determine root causes and appropriate resolution methods
- Mentored and trained new employees on company policies and procedures
- Provided guidance and support to staff on compliance related matters
- Delegated tasks, freeing up time to focus on higher-value activities
- Helped oversee the daily operations of the store, managing staff and inventory
- Tracked store inventories and replenished products according to demand
- Utilized knowledge of company products and services to make recommendations and up-sell items.
Education
Certified - Computer Numerically Controlled (CNC) Machinist Technology
Red Rocks Community College
Denver, CO04.2004
High School Diploma -
James Madison High School
Home09.2000
Skills
- Attention to Detail
- Complex Problem-Solving
- Administration and Reporting
- Law and Statute Compliance
- Compliance Reporting
- Safety Protocols and Risk Management
Accomplishments
- Sep 2000 | WARREN TECH — Lakewood, Colorado
- Education
- Skills
- Team Leadership
- Verbal and Written Communication
- Complex Problem-Solving
- Employee Training
- Account Management and Updating
- Managing Cash Register
- Aw ards
Additional Information
- Laser Focus Award(Adecco) Time Adherence Award(Adecco)
Timeline
Inventory Specialist
Shangri-la
06.2023 - Current
Objecti ve, SHIFT SUPERVISOR/MANAGER
MAGGIE'S FARM
06.2021 - 03.2023
CUSTOMER TECHNICAL ASSISTANCE ASSOCIATE
ADECCO
08.2020 - 06.2021
MANAGER
HIGH COUNTRY HEALING
04.2019 - 07.2020
ASSISTANT MANAGER
GOOD MED'S
08.2017 - 09.2019
Certified - Computer Numerically Controlled (CNC) Machinist Technology
Red Rocks Community College
High School Diploma -
James Madison High School
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