JUSTIN ESPINOZA
Miami,FL
Summary
Customer-oriented, strategic-thinking sales professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Integrated Solutions Consultant
AT&T
Miami, FL
08.2023 - Current
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Listened to customer needs to identify and recommend best products and services.
- Made recommendations to customers to promote brand effectiveness and product benefits.
Store Manager
AT&T
Miami, FL
01.2023 - 08.2023
- Implemented campaigns and promotions to help with developing goods and services.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Implemented successful business strategies to increase revenue and target new markets.
Sales Representative
AT&T
Miami, FL
06.2021 - 12.2022
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Recognized security risks to properly handle situations.
- Conducted research of prospective clients in order to identify decision makers and contact them directly.
Sales Associate
Metro by T-Mobile
Hallandale, FL
07.2019 - 05.2021
- Engaged customers in friendly, professional dialogue to determine needs.
- Upsold additional items based on customer interests and needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
High School Diploma -
Sagrada Familia
San Andres, Colombia12-2014
Skills
- Account management
- Direct sales
- Negotiation tactics
- Contract negotiation
- Microsoft expertise
- Customer satisfaction
Certification
- Securities Industrials Essentials (SIE)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Integrated Solutions Consultant
AT&T
08.2023 - Current
Store Manager
AT&T
01.2023 - 08.2023
Sales Representative
AT&T
06.2021 - 12.2022
Sales Associate
Metro by T-Mobile
07.2019 - 05.2021
High School Diploma -
Sagrada Familia
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