KRISTIAN WEAVER
Huntsville,Alabama
Summary
Sales Account Manager with over 5 years of progressive experience, excelling in strategic account management, client satisfaction enhancement, and sales techniques implementation. Proven track record of increasing customer satisfaction by 30% through innovative account processes and effective team collaboration. Innovative Integrated Solutions Consultant known for high productivity and efficient task completion. Specialize in strategic planning, data analysis, and customer relationship management. Excel in problem-solving, communication, and adaptability to ensure seamless integration of solutions across diverse platforms. Use these skills to enhance operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Integrated Solutions Consultant
AT&T
Huntsville, AL
03.2021 - Current
- Increased sales revenue by 15% via strategic account management
- Streamlined account processes, bolstering efficiency and client satisfaction
- Coordinated appointments efficiently to align with workload and schedule.
- Identified and resolved complex account issues, enhancing customer satisfaction by 30%
- Utilized analytical skills to pinpoint client needs, improving service delivery
- Partnered across departments to ensure seamless account service, enhancing client trust
- Coordinated appointments for scheduled meetings.
Assistant Store Manager
AT&T
03.2020 - 03.2021
- Boosted team sales by 20% through strategic planning and training as Assistant Store Manager at AT&T
- Implemented new sales techniques, enhancing customer engagement and increasing repeat business at AT&T
- Oversaw inventory management, ensuring product availability and compliance with AT&T policies
- Led a team of 10, fostering a collaborative environment to meet sales targets at AT&T
- Analyzed sales data to identify trends, leading to a targeted strategy that reduced costs by 10%
- Demonstrated how to use software applications such as Microsoft Office Suite, in secure form.
- Assisted in scheduling interviews for candidates, ensuring that the appropriate personnel were available at the designated time.
Retail Sales Consultant
AT&T
Huntsville, USA
09.2019 - 03.2020
- Boosted AT&T's sales by offering comprehensive entertainment solutions to customers
- Implemented effective marketing strategies to attract potential clients
- Analyzed customer needs to offer tailored solutions, enhancing sales and service satisfaction
- Elevated customer experience by personalizing entertainment solutions, driving sales growth
- Fostered team unity to enhance service delivery, meeting diverse client requirements
- Passionately promoted AT&T's products, significantly increasing market penetration
Education
Bachelor of Science - Human Resource Management
Athens State University
Athens, Alabama01.2023
Skills
- Sales Techniques Implementation
- Inventory Management Oversight
- Effective Team Collaboration
- Microsoft Office 365 Certified
- Travel and Expense Report Management
- Scheduling and Calendar Management
- Excellent Verbal and Written Communication
- Client Satisfaction Enhancement
Timeline
Integrated Solutions Consultant
AT&T
03.2021 - Current
Assistant Store Manager
AT&T
03.2020 - 03.2021
Retail Sales Consultant
AT&T
09.2019 - 03.2020
Bachelor of Science - Human Resource Management
Athens State University
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