Justin Faircloth
Sanford,NC
Summary
Detail-oriented worker specializing in order fulfillment and customer satisfaction. Proven ability to manage inventory and verify order accuracy, ensuring timely and accurate deliveries.
Overview
5
5
years of professional experience
Work History
Digital Shopper
Walmart
Sanford, NC
03.2023 - Current
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Electronics Sales Associate
Walmart
Sanford, NC
09.2021 - 03.2023
- Assisted customers in identifying and selecting electronic products based on needs and preferences.
- Maintained knowledge of current electronics trends, features, and promotions to enhance customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to create visually appealing product displays that attract customer interest.
- Provided technical support and troubleshooting for electronic devices to improve customer satisfaction.
- Resolved customer inquiries and complaints effectively, contributing to a positive shopping environment.
Associate
Big Lots
Laurinburg, NC
02.2021 - 05.2021
- Assisted in maintaining store organization and cleanliness to enhance customer experience.
- Supported inventory management by restocking shelves and tracking product availability.
- Engaged with customers to provide assistance, answer inquiries, and resolve issues promptly.
- Monitored sales floor for safety compliance and addressed hazards as identified.
- Participated in training sessions to learn operational procedures and best practices.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester05-2026
Skills
- Order fulfillment
- Customer service
- Prioritizing orders
- Attention to detail
- Heavy lifting
- Decision-making
- Planning and organization
- Verifying order accuracy
Timeline
Digital Shopper
Walmart
03.2023 - Current
Electronics Sales Associate
Walmart
09.2021 - 03.2023
Associate
Big Lots
02.2021 - 05.2021
Bachelor of Science - Computer Science
Southern New Hampshire University