Justin Frank
Ankeny,IA
Summary
I'm a dedicated employee who is passionate about learning the systems and processes of the job. I like to find out all that I can about different aspects of the job and love to research topics to find out the solution. I am motivated to grow in any role and to continue to see myself and team members succeed.
Overview
6
6
years of professional experience
Work History
Home Preservation Representative
Wells Fargo
West Des Moines, IA
08.2020 - Current
- Researched customer questions and complaints to provide resolution
- Provided information on a variety of products and situations
- Handled accounts that required additional research and handling from management
- Participated in team meetings to demonstrate proper handling of changes to process
- Communicate with different parts of the business to resolve issues
Host
Flavory Bistro
Ankeny, IA
07.2018 - 07.2020
- Process financial transaction using various payment methods
- Assist Customers by providing information and resolving complaints
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and complaints are resolved
- Plan and coordinate exercises built around team building and growth
Education
High School Diploma -
Ankeny Centennial High School
Ankeny, IA05-2019
Skills
- Communication
- Computer Literacy
- Willingness to learn
- Research
- Familiar with MSP and ICMP
- Account Servicing
References
References available upon request.
Timeline
Home Preservation Representative
Wells Fargo
08.2020 - Current
Host
Flavory Bistro
07.2018 - 07.2020
High School Diploma -
Ankeny Centennial High School