Justin Frederick
Frito Lay
Winnsboro,TX
22
years of professional experience
Dynamic District Manager with Frito Lay, adept at enhancing route productivity and elevating customer satisfaction through effective coaching and strategic merchandising. Proven expertise in inventory management and quality control, combined with a positive attitude and strong leadership skills, drives operational excellence and successful store openings.
Work History
District Manager
1 Year 10 Months- Directed district sales operations, aligning route execution with retail objectives and service standards.
- Coached sales representatives on merchandising, customer relationships, and store-level execution.
- Monitored inventory flow to prevent shortages and maintain consistent product availability.
- Evaluated territory performance, identifying opportunities to improve route productivity and shelf presence.
- Coordinated store visits, ensuring compliance with planograms and promotional displays.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Meat and Produce Team Lead
3 Years 5 Months- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Inspected produce to update and adjust pricing information.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Collaborated with store management to align with objectives and provide quality produce.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
Assistant Store Manager
17 Years 1 Month- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Basics - Basics
Skills
Merchandising Strategies
Task Delegation
Stock Rotation
Quality Control
Price Checking
Customer Service
Retail Merchandising
Display Setup
Pallet Jack Operation
Temperature Logging
Stock replenishment
Safe Food Handling
Operations Support
Inventory Counts
Product Knowledge
Positive Attitude
Retail Sales
Timeline
District Manager
Frito Lay
12.2024 - CurrentRead More
Meat and Produce Team Lead
Wal-Mart Supercenter
07.2021 - 12.2024Read More
Assistant Store Manager
Brookshires Grocery Company
06.2004 - 07.2021Read More
Winnsboro High School
Basics from Basics
Read More