Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Justin garrison

salpulpa

Summary

Dynamic Freight Flow Lead at Sam's Club with a proven track record in optimizing shipping processes and enhancing team performance. Skilled in freight processing and effective communication, I achieved significant cost savings and improved on-time deliveries through strategic analysis and quality control measures. Committed to operational excellence and reliability in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Freight Flow Lead

Sam's Club
03.2025 - Current
  • Monitored area activities by observing customer traffic flow and maintaining coverage of checkout lanes.
  • Collaborated with carriers to negotiate optimal shipping rates, resulting in significant cost savings for the company.
  • Boosted on-time deliveries by consistently analyzing performance metrics and identifying areas for improvement.
  • Implemented quality control measures to reduce instances of lost or damaged goods in transit.
  • Managed a high-performing team of warehouse personnel, encouraging accountability and teamwork to achieve operational goals.
  • Optimized loading processes to minimize product damage during transportation.
  • Reduced shipment errors by closely monitoring inventory levels and addressing discrepancies promptly.

Team Lead Merchandiser

Sam's Club
05.2022 - 03.2025
  • Implemented loss prevention measures to minimize shrinkage and protect store assets.
  • Participated in industry events and conferences to expand professional network and stay updated on emerging trends in retail merchandising.
  • Evaluated team member performance and provided constructive feedback for continuous improvement.
  • Oversaw budget planning and allocation for the merchandising department, ensuring cost-effective operations while meeting business objectives.
  • Enhanced team productivity by implementing efficient merchandising strategies and processes.
  • Analyzed sales data and trends to determine the most profitable product assortments for each season.
  • Improved in-store visibility of products by designing attractive promotional materials and signage.
  • Boosted sales performance through effective product placement and visual displays.
  • Established strong relationships with store management, promoting collaboration on merchandising initiatives.

Merchandiser

Sam's Club
11.2019 - 05.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Parts Sales Manager

AutoZone
12.2018 - 11.2020
  • Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
  • Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
  • Led a team of sales associates to consistently surpass monthly sales goals.
  • Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.

Night Crew Manager

Fry's Food And Drug
09.2012 - 11.2018
  • Developed strong relationships with suppliers, leading to improved delivery times and better stock availability.
  • Reduced inventory discrepancies by conducting thorough audits and maintaining accurate records.
  • Assisted HR in recruiting talented individuals for night shift positions, contributing towards building a high-quality workforce.
  • Coordinated efforts with Loss Prevention teams to reduce instances of theft and shrinkage within the store area.
  • Contributed to increased sales performance by effectively managing promotional displays and signage during overnight shifts.
  • Managed nightly truck shipments receipt process; unloading merchandise efficiently while verifying order accuracy against invoice documentation.
  • Facilitated clear communication between night crew members and day staff, ensuring seamless handover of responsibilities each morning.
  • Improved employee morale by fostering an atmosphere of mutual respect and open communication between team members.
  • Increased customer satisfaction by addressing concerns promptly and professionally, ensuring a positive shopping experience.
  • Maintained a clean and organized store environment through meticulous attention to detail and consistent oversight.

Cashier

Big 5 Sporting Goods
06.2017 - 02.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Night Stocker

Fry's Food And Drug
09.2008 - 08.2012
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
  • Unloaded arriving product stock and moved to store display areas.
  • Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
  • Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
  • Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Improved store organization by efficiently restocking shelves and displays during overnight shifts.
  • Promoted loss prevention strategies by promptly reporting any instances of theft or suspicious activity during overnight hours.
  • Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.

All Purpose Clerk

Fry's Food And Drug
08.2006 - 09.2008
  • Exceeded productivity goals by prioritizing workloads effectively during peak hours of operation.
  • Participated in training sessions for improved job performance and knowledge of store procedures or policies.
  • Assisted in loss prevention efforts through vigilance and adherence to company policies.
  • Managed inventory levels by conducting regular audits and maintaining proper stock rotation procedures.
  • Collaborated with team members to achieve daily tasks and support overall store operations.
  • Handled customer inquiries and complaints professionally, resolving issues promptly.

Cart Attendant

Safeway
02.2005 - 08.2006
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Removed broken and unserviceable carts from inventory for repair.
  • Assisted customers with loading and unloading purchases, providing exceptional service and support.

Education

Gender Studies

New Hope Charter School
Phoenix, AZ
08-2008

Skills

  • Shipping and receiving
  • Warehouse operations
  • Truck loading and unloading
  • Handheld scanners
  • Freight processing
  • Attention to detail
  • Multitasking
  • Reliability
  • Organizational skills
  • Effective communication
  • Decision-making
  • Forklift operation

Interests

  • Backpacking
  • Team Sports
  • Reading
  • Adventure Travel
  • Music
  • Video Gaming
  • Auto Repair/Restoration

Timeline

Freight Flow Lead

Sam's Club
03.2025 - Current

Team Lead Merchandiser

Sam's Club
05.2022 - 03.2025

Merchandiser

Sam's Club
11.2019 - 05.2022

Parts Sales Manager

AutoZone
12.2018 - 11.2020

Cashier

Big 5 Sporting Goods
06.2017 - 02.2018

Night Crew Manager

Fry's Food And Drug
09.2012 - 11.2018

Night Stocker

Fry's Food And Drug
09.2008 - 08.2012

All Purpose Clerk

Fry's Food And Drug
08.2006 - 09.2008

Cart Attendant

Safeway
02.2005 - 08.2006

Gender Studies

New Hope Charter School
Justin garrison