Justin Garza
San Antonio
Summary
Dynamic visual merchandising professional with a proven track record at H&M, excelling in strategic selling and team leadership. Expert in optimizing product placements and training staff to enhance customer service, achieving significant sales growth through innovative displays and effective communication. Passionate about fashion trend analysis and delivering exceptional retail experiences.
Overview
11
11
years of professional experience
Work History
Visual Merchandising Key Holder
H&M
01.2019 - Current
- Analyzed planograms to identify trends, optimizing product placements for increased sales.
- Delegated tasks to staff, establishing clear priorities and goals for enhanced performance.
- Trained and motivated employees to improve professional skills and customer service capabilities.
- Executed daily banking duties, including deposits and withdrawals from registers efficiently.
- Supervised staff to ensure revenue growth, customer service excellence, and product knowledge.
- Coordinated merchandising efforts, monitoring stock levels and maintaining display standards.
- Achieved sales targets by delivering exceptional customer service and promoting special offers effectively.
- Conducted regular store walkthroughs to ensure compliance with visual merchandising standards.
- Created window and in-store displays to promote new product launches.
Sales Advisor/Expansion Team Merchandiser
H&M
01.2015 - 01.2019
- Delivered top-tier customer service through optimal garment presentation and buying suggestions.
- Maintained store presentation standards with effective merchandise placement and organization.
- Trained new staff on store policies, procedures, and customer service techniques.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Engaged customers using excellent verbal communication to assess needs effectively.
- Identified opportunities to enhance product stories for increased sales impact.
- Traveled statewide to conduct merchandising training and develop floor/window displays.
- Stayed informed on latest trends in sales promotions, product updates, and service changes.
Education
High School Diploma -
Alamo Heights High School
San Antonio, TX05-2013
Some College (No Degree) - Communications
San Antonio College
San Antonio, TXSkills
- Task delegation
- Employee training and development
- Effective communication
- Strategic selling
- Team leadership
- Visual merchandising and displays
- Retail sales and marketing
- Fashion trend analysis
- Money handling
Designer Collaborations
- Balmain, San Antonio, TX, North Star Mall, 2015
- Kenzo, San Antonio, TX, Rivercenter Mall, 2016
- Moschino, Houston, TX, Galleria, 2018
- Giambattista Valli, Houston, TX, Galleria, 2019
Timeline
Visual Merchandising Key Holder
H&M
01.2019 - Current
Sales Advisor/Expansion Team Merchandiser
H&M
01.2015 - 01.2019
High School Diploma -
Alamo Heights High School
Some College (No Degree) - Communications
San Antonio College