Justin Giovannielli
Waldwick,NJ
Summary
Operations and client experience professional with experience supporting luxury salon operations, executive administration, payroll, inventory, sales reporting, digital marketing, and brand communications. Trusted by salon ownership with responsibilities spanning multiple locations and requiring discretion, organization, and strong attention to detail. Brings a diverse background in client experience and operations across the luxury beauty, retail, hospitality, sports, and entertainment industries, including professional modeling for a major sports fashion company. Background in advertising and public relations with experience in digital content, branding, and customer engagement. Two time Cheerleading World Champion recognized for discipline, teamwork, leadership, and performance in high pressure environments.
Versatile operations and client experience professional with a strong foundation in luxury salon and hospitality management. Background includes digital marketing, brand communications, and team coordination, complemented by an ability to foster relationships across diverse industries. Adept at problem-solving, ensuring operational excellence, and enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Salon Operations & Executive Support
Sean Donaldson Hair
Miami, USA
05.2025 - Current
- Coordinated daily administration and operations for luxury hair salon across multiple locations, ensuring seamless service delivery and operational alignment with salon ownership.
- Acted as a trusted point of contact for ownership, stylists, staff, vendors, and clients, resolving operational and client service issues.
- Managed inventory tracking and counts, maintaining optimal product and supply levels to support uninterrupted salon operations.
- Prepared and submitted weekly payroll, ensuring accurate employee information and reporting.
- Utilized Meevo to generate and review sales, transaction, refund, and operational reports to support business oversight and decision making.
- Maintained and updated the company website, independently writing, editing, and publishing content while ensuring consistency with the salon's luxury brand identity.
- Contributed to social media and digital marketing initiatives, assisting with content development and maintaining the company's online presence.
- Assisted ownership with administrative, operational, and business related projects requiring discretion, attention to detail, and a high level of trust.
- Trained junior staff on product knowledge and customer service standards, enhancing team capability and service delivery.
- Developed strong relationships with clients to understand their needs and preferences.
Brand Ambassador
Celsius
01.2022 - 08.2025
- Represented Celsius brand through strategic social media content and direct consumer engagement, enhancing brand visibility.
- Boosted brand awareness through targeted promotional and in-person marketing initiatives.
- Engaged customers through impactful product demonstrations and tastings, fostering brand loyalty.
- Supported brand awareness through promotional and in person marketing initiatives.
Stream Moderator
Fizz
Tampa, USA
09.2022 - 08.2023
- Facilitated campus launch of social media application through daily content creation and moderation, enhancing user engagement.
- Partnered with student ambassadors and peers to drive user adoption and foster an active community.
- University of Tampa, FL
Campus Manager
Fresh Prints
Miami, USA
09.2022 - 08.2023
- Promoted and sold custom apparel to university organizations and student groups, resulting in increased business opportunities.
- Coordinated pricing, design requests, communications, and large group orders while maintaining strong client relationships.
- Coordinated pricing, design requests, and communications for large group orders, strengthening client relationships throughout the process.
- Created promotional strategies that enhanced visibility and attracted new business opportunities.
Baker & Cashier
Bake'n Babes
Tampa, USA
08.2022 - 07.2023
- Assisted in front of house operations, including register management, stocking, food preparation, and executing opening and closing procedures to ensure smooth daily operations.
- Operated ovens, mixers, and other baking equipment efficiently.
- Followed recipes precisely to maintain product consistency and quality.
- Monitored baking times and temperatures for optimal results.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Coordinated with fellow bakers to complete tasks efficiently within deadlines, enhancing overall team productivity.
- Followed food safety guidelines while preparing all food items.
- Kept records of daily production numbers for each type of item produced.
- Delivered customer service by responding to inquiries about menu items and accurately processing customer orders.
Coach & Front Desk Associate
Superdome Sports
Waldwick, USA
06.2020 - 08.2021
- Instructed youth in sports while managing front desk operations, scheduling, and customer service for events.
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Organized team practices and ensured effective communication among players and staff.
- Implemented drills focused on improving teamwork and collaboration during competitions.
- Organized community events to enhance youth participation in sports and engagement.
- Mentored team members in order to build confidence and foster a supportive environment.
- Provided youth sports instruction while supporting front desk operations, scheduling, customer service, and events.
- Guided team members to build confidence and create a supportive team environment.
Café Manager
Food 4 Life
Waldwick, USA
01.2019 - 08.2021
- Managed daily café operations, ensuring seamless inventory management, efficient register operations, and high-quality food preparation and barista service.
- Coordinated customer service, operational tasks, inventory management, and team collaboration in a fast-paced environment.
- Acted as the primary point of contact for visitors and maintained a welcoming and professional environment.
Fashion Model
Varsity Fashion
01.2020 - 05.2021
- Modeled garments to showcase styles for marketing purposes. for national fashion catalogs and participated in professional photoshoots and promotional content.
- Executed professional poses and expressions during photo shoots, enhancing visual storytelling for campaigns.
- Demonstrated different types of clothing in a creative manner.
- Engaged fans and brand representatives to promote products effectively. in promotional events, interacting with fans and brand representatives.
- Demonstrated various outfits to highlight fashion trends. different types of clothing in a creative manner.
Education
High school or equivalent -
Waldwick High School
Waldwick, NJB.S. - Advertising, Public Relations & Applied Communications
Florida International University
Miami, FLSkills
- Salon Operations
- Operational Management
- Salon Administration
- Inventory Management
- Payroll Management
- Sales Analysis
- Meevo
- Microsoft Excel
- Website Optimization
- Digital Strategy
- Social Media
- Brand Management
- Luxury Customer Experience
- Event planning
- Graphic Design
- Problem Solving
- Team collaboration
- Client Relations
Awards
- Cheerleading Worlds Gold Medalist, 2024
- Cheerleading Worlds Gold Medalist, 2025
- Cheerleading Worlds Silver Medalist, 2022
- The Majors Champion, 2022
- Triple Crown Champion, 2022
- Cheerleading Worlds Bronze Medalist, 2019
- Cheerleading D2 Summit Champion, 2017
Locations
- Cheerleading Worlds Gold Medalist, 2024
- Cheerleading Worlds Gold Medalist, 2025
- Cheerleading Worlds Silver Medalist, 2022
- The Majors Champion, 2022
- Triple Crown Champion, 2022
- Cheerleading Worlds Bronze Medalist, 2019
- Cheerleading D2 Summit Champion, 2017
Leadership And Community
- Cheerleading Worlds Gold Medalist, 2024
- Cheerleading Worlds Gold Medalist, 2025
- Cheerleading Worlds Silver Medalist, 2022
- The Majors Champion, 2022
- Triple Crown Champion, 2022
- Cheerleading Worlds Bronze Medalist, 2019
- Cheerleading D2 Summit Champion, 2017
Social Media’s
- LinkedIn: Justin Giovannielli
- Instagram: @justingiovannielli
Timeline
Salon Operations & Executive Support
Sean Donaldson Hair
05.2025 - Current
Stream Moderator
Fizz
09.2022 - 08.2023
Campus Manager
Fresh Prints
09.2022 - 08.2023
Baker & Cashier
Bake'n Babes
08.2022 - 07.2023
Brand Ambassador
Celsius
01.2022 - 08.2025
Coach & Front Desk Associate
Superdome Sports
06.2020 - 08.2021
Fashion Model
Varsity Fashion
01.2020 - 05.2021
Café Manager
Food 4 Life
01.2019 - 08.2021
High school or equivalent -
Waldwick High School
B.S. - Advertising, Public Relations & Applied Communications
Florida International University