Justin Goldfarb
Orlando,FL
Summary
Marketing and operations leader with a proven track record at Gryphon/Gold, enhancing customer satisfaction and driving business growth. Expertise in strategic planning and budget development, fostering teamwork, and implementing effective sales strategies. Committed to ensuring operational excellence and achieving long-term success.
Overview
19
19
years of professional experience
Work History
Co Owner
Gryphon/Gold
08.2023 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established foundational processes for business operations.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
Marketing/Database Manager
Homewise
07.2015 - 09.2023
- Boosted end-user satisfaction significantly by responding promptly to customer feedback, making improvements based on their insights and requirements.
- Supported application developers during integration efforts by providing guidance on optimal schema designs and query optimizations that improve overall system performance significantly.
- Collaborated with cross-functional teams to develop customized database solutions for specific business needs.
- Trained junior staff on database management best practices, improving overall team efficiency and reducing errors.
- Extracted system data, identifying challenges and proposing development solutions.
- Managed vendor relationships for hardware upgrades and software licenses, ensuring cost-effective procurement of essential resources.
Sales Coordinator/Marketing Manager
State Energy Conservation
06.2006 - 07.2015
- Boosted productivity and revenue by collaborating with sales team to prioritize tasks and allocate resources.
- Maintained accurate records of sales activities, including contracts, proposals, and customer communications.
- Established strong client relationships, resulting in increased sales revenue and new business opportunities.
- Streamlined sales processes to enhance efficiency and improve customer satisfaction.
- Supported sales team through coaching and mentoring to achieve individual targets.
- Acted as liaison between internal departments, ensuring seamless management of client accounts.
- Coordinated product demonstrations to effectively showcase features to prospective clients.
- Organized trade shows and networking events to enhance brand visibility and generate leads.
Education
General Studies
Seminole State College of Florida
Sanford, FLSkills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Policy and procedure implementation
- Sales strategies
- Records management
- Operations management
- Business development
- Strategic planning
- Customer retention
- Budget development
- Workforce management
- Inventory management
- Report generation
- Talent recruitment
Additional Information
Looking for a change of scenery, via remote work abroad.
Timeline
Co Owner
Gryphon/Gold
08.2023 - Current
Marketing/Database Manager
Homewise
07.2015 - 09.2023
Sales Coordinator/Marketing Manager
State Energy Conservation
06.2006 - 07.2015
General Studies
Seminole State College of Florida