JUSTIN GONZALEZ
Somerset,NJ
Summary
I am a highly motivated person with great people skills, who is willing to apply all the skills that I have learned previously to a career in which I may grow and develop. With enthusiasm, I am eager to pursue a career with new challenging experiences.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Planet Fitness
06.2014 - 06.2015
- Marketing and promoting the gym before we opened / established
Package Handler
United Parcel Service (UPS)
06.2015 - 12.2016
- Load packages (packages must be handled in a timely fashion so you can complete more than 10 package cars)
Part Time Supervisor
United Parcel Service (UPS)
12.2016 - 11.2021
- Time Management (making sure not only a team is running in a timely manner, but making sure income and outgoing package cars are running on time)
Assistant Service Manager
Fred Beans Nissan Of Flemington
06.2021 - 10.2023
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
Automotive Service Advisor
Gateway Kia North Brunswick
10.2023 - 06.2024
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
Education
Bachelor's - Accounting
Thomas Edison State College
Trenton, NJ06.2024
High school or equivalent - High School Diploma
Franklin High School
Somerset, NJ06.2012
Skills
- Logistics
- Microsoft Office
- Computer Skills
- Communications
Personal Information
Relocation: Anywhere
Workauthorization
Authorized to work in the US for any employer
Awards
- Customer Service Award, 06/01/15, Was awarded customer service excellence from Planet Fitness each month I was employed.
- Excellence in Sales, 06/01/15, Was awarded Excellence in Sales from Planet Fitness each month I was employed.
- CPR, 02/01/19, 02/01/20
Timeline
Automotive Service Advisor
Gateway Kia North Brunswick
10.2023 - 06.2024
Assistant Service Manager
Fred Beans Nissan Of Flemington
06.2021 - 10.2023
Part Time Supervisor
United Parcel Service (UPS)
12.2016 - 11.2021
Package Handler
United Parcel Service (UPS)
06.2015 - 12.2016
Assistant General Manager
Planet Fitness
06.2014 - 06.2015
High school or equivalent - High School Diploma
Franklin High School
Bachelor's - Accounting
Thomas Edison State College