Justin Goodson
South Point
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. High machine aptitude with multiple years of experience in the mill and warehouse industry.
Overview
12
12
years of professional experience
Work History
Mobile Expert
Tmobile
08.2024 - Current
- Led mobile device sales strategies to enhance customer engagement and satisfaction.
- Trained and mentored team members on product features and service excellence.
- Analyzed market trends to identify opportunities for product promotions and improvements.
- Optimized inventory management processes to ensure timely availability of mobile products.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
Delivery Driver
Troxel Logistics LLC
02.2024 - 08.2024
- Delivered packages efficiently, ensuring timely and accurate distributions across designated routes.
- Operated delivery vehicle according to safety regulations, maintaining compliance with local traffic laws.
- Communicated effectively with dispatch to optimize delivery schedules and resolve issues promptly.
- Loaded and unloaded cargo, verifying contents against delivery manifests for accuracy.
- Assisted in training new drivers on route navigation and company delivery protocols.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Turbo Mill Operator/Equipment Operator
Omnisource
04.2023 - 02.2024
- Adjusts machines to separate copper and other materials
- Labels, weighs, and boxes finished copper for customer
- Monitored machine operations to identify malfunctions and troubleshoot accordingly.
- Updated daily logs and discussed activities such as output, materials usage and equipment concerns to address and resolve problems affecting production.
- Protected team members and boosted performance by safely operating equipment in accordance with company compliance measures.
- Operated heavy equipment as necessary for job requirements.
Courier/Independent Contractor
TLC Express Couriers LLC
09.2021 - 04.2023
- Promptly picks up packages and items and deliver to provided destination! Proper ppe and equipment used
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Verified package information to check for accuracy and completeness.
- Utilized GPS navigation systems to navigate faster routes.
Sheet Metal Operator
Vertiv formerly Emerson Network Power
07.2021 - 09.2021
- Use a electric break to bend sheet metal to specific dimensions using mathematics to the 100ths
- Utilize tape measure, caliper, protractors! 12 hour shifts
Laborer/Operator
Metals Corporation
04.2021 - 06.2021
- Ran finn pointer which uses dyes to point the rods and tubes to specific diameter to be drawn to size. Also stocked, Kept metal moving around the warehouse, and made sure its where it needed to be on the next step.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
Brazer
Vertiv
12.2020 - 04.2021
- Brazed copper pipes together, assembled compressors, and wired/ loaded into metal frames to be connected to rest of unit.
Call Center Representative
AT&T
03.2019 - 12.2020
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion, and access to services.
Material Handler/Forklift Operator
Vertiv
08.2017 - 01.2019
- Operated REM’s, picker, turret truck, scissor lift, tugger, had to issue off floor stock items and make sure counts were right on all items we covered
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Completed cycle counts and monthly inventory.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Stocker and Forklift Operator
Walmart
03.2015 - 07.2017
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Maintained stockroom records and generated reports for management.
Machine Operator/Forklift Operator/overhead crane
Special Metals Corporation
07.2014 - 02.2015
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Operated machining equipment safely with team of operators.
Education
High school diploma - undefined
Chesapeake High School
Skills
- Strong mathematical skills, very personable, good critical thinker
- Warehouse Experience
- Materials Handling
- Forklift
- Basic Math
- Shipping & Receiving
- Machining
- Telemarketing
- Heavy Lifting
- Manufacturing (2 years)
- Calipers
- Precision Measuring Instruments
- Courier
- Mobile device management
- Cross-platform proficiency
- Real-time communication features
Personal Information
Title: Turbo Mill Operator
Timeline
Mobile Expert
Tmobile
08.2024 - Current
Delivery Driver
Troxel Logistics LLC
02.2024 - 08.2024
Turbo Mill Operator/Equipment Operator
Omnisource
04.2023 - 02.2024
Courier/Independent Contractor
TLC Express Couriers LLC
09.2021 - 04.2023
Sheet Metal Operator
Vertiv formerly Emerson Network Power
07.2021 - 09.2021
Laborer/Operator
Metals Corporation
04.2021 - 06.2021
Brazer
Vertiv
12.2020 - 04.2021
Call Center Representative
AT&T
03.2019 - 12.2020
Material Handler/Forklift Operator
Vertiv
08.2017 - 01.2019
Stocker and Forklift Operator
Walmart
03.2015 - 07.2017
Machine Operator/Forklift Operator/overhead crane
Special Metals Corporation
07.2014 - 02.2015
High school diploma - undefined
Chesapeake High School