Breanna Elliott
Visalia,CA
Summary
Driven by results, adept in time management and communication, I've excelled in roles at T-Mobile and Starbucks, enhancing team performance and customer satisfaction. My ability to resolve issues and create positive relationships showcases my problem-solving skills and team spirit, contributing significantly to workplace achievements.
Overview
7
7
years of professional experience
Work History
Mobile Expert
T-Mobile
Visalia, CA
04.2019 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Barista Shift Supervisor
Starbucks
Bakersfield, CA
07.2017 - 10.2018
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
High School Diploma -
Golden Valley High School
Bakersfield, CA06.2017
Skills
- Time Management
- Great communication
- Problem solver and quick thinker
- Team player
- Fast learner with good memory
Timeline
Mobile Expert
T-Mobile
04.2019 - Current
Barista Shift Supervisor
Starbucks
07.2017 - 10.2018
High School Diploma -
Golden Valley High School