Justin Guelmes
Chattanooga,TN
Summary
Enthusiastic and customer-focused Retail Sales Associate with extensive experience in customer engagement, product recommendations, and team collaboration. Passionate about the outdoors and dedicated to providing an exceptional shopping experience. Bilingual in English and Spanish, skilled in building strong guest connections while maintaining a welcoming and energetic environment. Adept at multitasking, learning new products, and contributing to a positive team culture.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot
Chattanooga, TN
03.2025 - 08.2026
- Processed customer orders accurately and efficiently, ensuring timely delivery.
- Coordinated inventory management, maintaining optimal stock levels for order fulfillment.
- Operated store equipment, enhancing productivity and safety compliance.
- Trained new associates on order processing systems and best practices.
Ramp Agent (Customer & Baggage Service)
G2 Secure Staff/ Multiple Airlines
Miami, USA
09.2022 - 02.2025
- Provided friendly and efficient service by assisting travelers with baggage handling and cargo transport.
- Maintained strong teamwork to ensure smooth operations and a positive guest experience.
Firearms Sales Associate
Stone Harts Gun Club
Miami, USA
11.2021 - 06.2022
- Assisted customers with purchasing decisions by providing product insights and recommendations.
- Utilized upselling techniques to enhance customer satisfaction and boost sales.
- Maintained inventory of firearms, ammunition, and accessories, ensuring availability and accuracy.
Customer Service Sales Representative
Home Depot
Miami, USA
04.2017 - 11.2021
- Welcomed customers with enthusiasm and assisted with product selection based on their needs.
- Utilized company tools to expand product knowledge and provide expert recommendations.
- Maintained store cleanliness, ensuring a safe and organized shopping experience.
- Collaborated with teammates and department supervisors to achieve sales and service goals.
Front Service Clerk (Customer Assistance)
Publix Supermarkets Store
Miami, USA
06.2015 - 07.2016
- Delivered exceptional customer service, assisting with grocery bagging and carry-out services.
- Maintained store cleanliness and organization for an optimal shopping environment.
Education
Associate of Arts - Criminal Justice
Miami-Dade Homestead Campus
Miami, FL05.2026
High School Diploma -
Miami Killian Senior High
Miami, Florida01.2015
Skills
- Customer Engagement & Guest Experience
- Product Knowledge & Personalized Recommendations
- Retail Sales & Merchandising
- Teamwork & Collaboration
- Effective Communication & Active Listening
- Adaptability & Problem-Solving
- Attention to Detail & Store Maintenance
- Bilingual: English & Spanish
- Physical Stamina & Task Management
- Forklift Experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Order Fulfillment Associate
The Home Depot
03.2025 - 08.2026
Ramp Agent (Customer & Baggage Service)
G2 Secure Staff/ Multiple Airlines
09.2022 - 02.2025
Firearms Sales Associate
Stone Harts Gun Club
11.2021 - 06.2022
Customer Service Sales Representative
Home Depot
04.2017 - 11.2021
Front Service Clerk (Customer Assistance)
Publix Supermarkets Store
06.2015 - 07.2016
High School Diploma -
Miami Killian Senior High
Associate of Arts - Criminal Justice
Miami-Dade Homestead Campus