Justin Hamilton
Belleville,MI
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations, communication, and cyber related fields.
Overview
4
4
years of professional experience
Work History
Logistics Coordinator
Heritage Collision Repairs
12.2022 - Current
- Generated monthly performance reports to track and analyze shipping trends.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Implemented systems and procedures for accurate data collection and reporting.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Monitored performance of logistics operations to identify areas for improvement.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Body Shop Porter
Champion Cueter Chrysler
03.2022 - 09.2022
- Maintained employee morale and increased production numbers through employee appreciation.
- Scheduled preventive and corrective maintenance on rental equipment.
- Removed dents, filled in cracks and painted car exteriors to restore appearance and condition.
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
Security Officer
Allied Universal Security Services
07.2020 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Secured personal and company goods against robbery, vandalism and illegal entry.
Education
Associate of Science - General Science
Wayne County Community College District
Detroit, MI06.2017
Skills
- VirtualBox
- Successfully created office network using Cisco Packet Tracer
- Created multiple automated commands using Pycharm
- Successfully created honeypots to divert hackers from sensitive data/locations
- Able to elevate privilege in target's machine without ever leaving lock screen
- Proficient in extracting, containing, or investigating malware via Caine, Memdumps, or Volatility
- Worked on capstone which involves capturing the flag Required use several different tools
- Wireshark
- Virtual Box
- Kali, Debian, and Ubuntu Linux
- Windows Command and Linux Terminal
- Putty
- Splunk
- PfSense
- Metasploit
Timeline
Logistics Coordinator
Heritage Collision Repairs
12.2022 - Current
Body Shop Porter
Champion Cueter Chrysler
03.2022 - 09.2022
Security Officer
Allied Universal Security Services
07.2020 - 03.2022
Associate of Science - General Science
Wayne County Community College District
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