Tashira Fleming
Washington,USA
Summary
Cybersecurity professional with a strong foundation in information technology and hands-on expertise in incident response and risk analysis. Proficient in maintaining security documentation, managing confidential data, and applying security best practices across various systems. Eager to contribute to cybersecurity operations while leveraging extensive communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Scheduling Coordinator
Select Dental Management
Washington, USA
11.2021 - 01.2024
- Coordinated high-volume scheduling across multiple software systems to optimize appointment management.
- Collaborated with providers and administrative teams to streamline workflows and enhance scheduling processes.
- Trained and supported staff on scheduling procedures, ensuring adherence to best practices and effective office operations.
- Manage confidential patient information while maintaining HIPAA compliance and data integrity.
- Maintain accurate electronic records and documentation.
- Verify insurance information and ensure data accuracy.
- Demonstrate strong attention to detail while managing multiple priorities.
- Ensured precise data entry and management across systems.
- Resolve customer issues through effective problem-solving and communication.
- Provided technical support to users for software issues.
- Delivered exceptional customer service to enhance client satisfaction.
- Applied effective problem-solving techniques to address challenges.
Treatment & Insurance Coordinator
Gordon Dental Associates
Washington, USA
08.2019 - 11.2021
- Checked patients' insurance eligibility for services to ensure coverage.
- Coordinated patient treatment plans to align with healthcare provider recommendations and improve patient outcomes.
- Managed Access and Excel databases to ensure accurate and up-to-date patient information.
- Handled payment processing and adjustments to maintain accurate financial records.
- Organized and secured confidential records to protect patient privacy.
- Worked closely with healthcare providers and insurance representatives.
- Provided exceptional customer service to patients and families in a fast-paced environment, addressing inquiries and concerns effectively.
Education
Bachelor of Science - Cybersecurity
Full Sail University
Winter Park, FL 11-2026
Associate of Science - Information Technology
Full Sail University
Winter Park, FL10-2025
Skills
- Patient Privacy
- Data Protection
- Compliance Standards
- Record Keeping
- Data Management
- Data Access
- Database Management
- Data Analysis
- Quality Assurance
- Workflow Optimization
- Process Improvement
- Office Administration
- Office Tools
- Client Relations
- Project Coordination
- Communication
- Team Collaboration
- Software Support
- Technical Support
- Systems & Networking
- Windows
- Linux
- Active Directory
- System Administration
- VMware
- VirtualBox
- Operating Systems
- System Software
- Productivity Software
- Risk Assessment
- Security Awareness
- Documentation
- Resource Management
- Problem Solving
- Risk Assessment
- Attention to Detail
- Systems & Networking
- Windows
Projects
- Vulnerability Management Labs, Conducted vulnerability assessments using Nessus., Evaluated Windows virtual machines for security weaknesses., Reviewed SMB vulnerabilities and remediation strategies., Practiced firewall configuration and vulnerability mitigation., Prioritized vulnerabilities using CVSS scoring., Documented remediation recommendations.
- Windows & Linux Administration, Managed Windows and Linux virtual machines., Practiced user account management., Configured system security settings., Performed command-line administration., Worked with package managers and repositories., Implemented basic system hardening techniques.
- Cloud Security, Implemented AWS Identity and Access Management concepts., Applied least-privilege access principles., Learned cloud security architecture., Explored cloud risk management., Studied cybersecurity awareness for cloud environments.
Linkedin Learning Certifications
- Cybersecurity Awareness: Cloud Security
- AWS for Developers: Identity & Access Management
- Practical Cybersecurity for IT Professionals
- Learning Kubernetes
- Learning Cloud Computing Core Concepts
- Learning Cloud Computing: Core Concepts
- Python Quick Start
- Linux Package Managers & Repositories
- Learning Linux Command Line
- Learning Virtualization
- Git Essential Training
- WordPress 5 Essential Training
- Getting Your Website Online
- Project Management Foundations: Communication
- Project Management Foundations: Quality
- Project Management Foundations: Small Projects
- Project Management: Preventing Scope Creep
- Project Management: Solving Common Project Problems
Timeline
Scheduling Coordinator
Select Dental Management
11.2021 - 01.2024
Treatment & Insurance Coordinator
Gordon Dental Associates
08.2019 - 11.2021
Bachelor of Science - Cybersecurity
Full Sail University
Associate of Science - Information Technology
Full Sail University