Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Harden

Middletown,OH

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Merchandiser

Bonbright Distributors
Dayton, OH
02.2021 - Current
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Examined stock to verify conformance to quality specifications and took pride in products being distributed.
  • Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
  • Communicated and coordinated planogram execution with store management.

Loan Specialist

OneMain Financial
Hamilton, OH
09.2019 - 02.2021
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.

Sales Manager

Nike Factory Outlet
Monroe, OH
10.2014 - 09.2019
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Created and maintained sales environment to support business objectives.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
  • Developed and implemented new sales strategies to update product lines.

Server

Buffalo Wild Wings
Hamilton, OH
09.2010 - 05.2017
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Bachelor of Arts - Communication

University of Cincinnati
Cincinnati, OH
05.2019

Skills

  • Customer Relationship Management (CRM)
  • Reliable and Punctual
  • Excellent Communication Skills
  • Sales and Market Development
  • Sales Team Training
  • Recruiting and Hiring

Timeline

Merchandiser

Bonbright Distributors
02.2021 - Current

Loan Specialist

OneMain Financial
09.2019 - 02.2021

Sales Manager

Nike Factory Outlet
10.2014 - 09.2019

Server

Buffalo Wild Wings
09.2010 - 05.2017

Bachelor of Arts - Communication

University of Cincinnati

Similar Profiles

CREATE PROFILE
Justin Harden