Summary
Overview
Work History
Education
Skills
Timeline
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Justin Hardin

Milwaukee,WI

Summary

Reliable and outgoing. Willing to pursue opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and ability to deescalate situations. Excellent with organizing store merchandise to make store look good and reel in more store sales. Provides enthusiastic customer service and relationship building with customers to increase more foot traffic and sales into the store. Patient and diligent techniques to ensure an excellent shopping experience for the customer and pleasurable work environment for fellow employees.

Overview

5
5
years of professional experience

Work History

Sales Representative

Jack L. Marcus Inc.
01.2020 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.

Receiving Team Member

Burlington Coat Factory Department Store
10.2019 - 12.2019
  • Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
  • Adhered to storage plans with proper product placement and organization.
  • Put together pallets for restocking and sales teams to replenish sales floor.
  • Tagged and prepared new merchandise for retail sales.
  • Provided service for customers in need help locating merchandise.
  • Greeted customers and assisted with questions about products, item selections and purchases.
  • Maintained the clothing sections of the store by placing merchandise in the correct areas and providing a pleasurable shopping experience.

Packer

Target Distribution Center
06.2018 - 10.2018
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Completed daily orders with expert picking and packing of shipments.
  • Occasionally feeding the lines of fellow packers when we were short staffed.

Education

High School Diploma -

Vincent High School
Milwaukee, WI

Skills

  • Sales Expertise
  • Excellent Verbal Communication
  • Training & Development of new employees
  • Customer Service
  • Cash Register Operation
  • Adaptable
  • Product Knowledge
  • Collaboration
  • Store Merchandising

Timeline

Sales Representative

Jack L. Marcus Inc.
01.2020 - Current

Receiving Team Member

Burlington Coat Factory Department Store
10.2019 - 12.2019

Packer

Target Distribution Center
06.2018 - 10.2018

High School Diploma -

Vincent High School

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Justin Hardin