Justin Harley

Cortland,IL

Summary

Dedicated professional with a strong work ethic and proven customer service skills, previously at Motorworks. Successfully improved cleanliness standards and enhanced guest satisfaction through effective communication and teamwork. Experienced in managing operations and client relationships, ensuring reliability and punctuality while maintaining a clean driving record.

Overview

years of professional experience

Certification

Work History

Porter

Motorworks

01.2025 - Current

Communicated with coworkers and managers about completed duties.
Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
Cleaned and organized building areas as required.
Performed cleaning and maintenance duties as directed.
Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
Maintained building exteriors for professional, clean presentation standards.
Completed sweeping, mopping, and window-cleaning.
Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.

Owner

Justin’s Lawn Service

06.2022 - 01.2024

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.

Education

Dekalb High School

DeKalb, IL

Skills

Customer service
Strong work ethic
Problem-solving
Clean driving record
Punctual and dependable
Ensuring customer satisfaction

Reliability and punctuality
Inventory maintenance
General maintenance
Friendly, positive attitude
Teamwork and collaboration

Accomplishments

Award-winning FFA member and active participant in competitive speech through Forensics. Featured in the Daily Chronicle for entrepreneurial success, including a ribbon-cutting ceremony in Sycamore recognizing the achievements of my business

Affiliations

Member, Genoa Area Chamber of Commerce
Member, Sycamore Chamber of Commerce
Representative, DeKalb High School MiniBoard
Member, DeKalb High School Forensics Team