JUSTIN HARRIS

Oversaw scheduling and dispatching of service personnel to maximize productivity and meet client demands.

• Performed routine maintenance tasks, ensuring operational efficiency of facilities and equipment.
• Collaborated with team members to troubleshoot issues, minimizing downtime and improving service delivery.
• Conducted inspections to identify and address repair needs in plumbing, electrical, and HVAC systems.
• Operated various hand tools, power tools, and specialized equipment safely while executing assigned tasks efficiently.
• Provided exceptional customer service when interacting with clients regarding facility-related concerns or requests.
• Resolved customer complaints in professional and timely manner.
• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.

• Oversaw daily yard operations, ensuring safety and compliance with company policies.
• Trained and mentored new team members on equipment usage and safety protocols.
• Implemented inventory management practices to enhance material tracking efficiency.
• Coordinated workload distribution among staff to optimize productivity across shifts.
• Conducted regular inspections of equipment, ensuring proper maintenance and functionality.
• Collaborated with management to develop process improvements for workflow efficiency.
• Consistently met deadlines under high-pressure situations through efficient task prioritization and time management techniques.

• Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
• Trained and mentored junior cooks in culinary techniques and efficient kitchen operations.
• Streamlined food preparation processes, resulting in improved service speed during peak hours.
• Monitored food quality and presentation, ensuring compliance with company standards and customer expectations.
• Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
• Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
• Maintained well-stocked stations with supplies and spices for maximum productivity.

• Supervised daily operations, ensuring efficient workflow and adherence to company standards.
• Trained and mentored new team members on operational procedures and customer service excellence.
• Implemented process improvements that enhanced order accuracy and reduced delivery times.
• Coordinated inventory management, maintaining optimal stock levels to meet demand fluctuations.
• Managed staff schedules, optimizing labor costs while ensuring adequate coverage during peak hours.
• Ensured compliance with health and safety regulations, fostering a safe working environment for all employees.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Promoted a positive work environment through open communication and constructive feedback.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.