Outgoing and highly motivated student with a strong work ethic, dedicated to enhancing customer experiences.
Work History
Server
1 Year
Oswego Grill | 08.2025 - 08.2026
Served 5-8 table sections nightly (parties, 2-tops, 4/6-tops) at a high-volume waterfront restaurant, maintaining accuracy and speed during consistently full-capacity service
Delivered expert menu guidance across an extensive menu including sushi, steak, seafood, specialty entrées, soups/salads, and a full bar program (craft cocktails, draft beer, non-alcoholic refreshers, coffee, and desserts)
Took orders by hand and entered them into the POS system, ran own food and drinks without trays, and bussed own tables—collaborating with a small support staff 1–2 food runners to keep service fast and seamless
Worked expo for 4 months, coordinating meal timing across the kitchen, staging modified/allergy orders accurately, and performing final quality checks before every dish left the pass
VIP Host - Player Development
4 Months
Ilani | 04.2025 - 08.2025
Delivered 200–600 personalized guest interactions daily in a high volume VIP lounge, ensuring a welcoming and professional environment for our top clientele.
Maintained up to date knowledge of all casino promotions, events, and player rewards programs to assist guests with comps, free bets, and service recovery, in close coordination with casino hosts.
Exercised sound judgment in issuing comps based on player profiles, theoretical value, losses, and service experiences balancing guest satisfaction with business interests.
Ensured a clean, upscale lounge atmosphere by proactively bussing tables, emptying ashtrays, and maintaining overall tidiness to exceed cleanliness standards.
Warehouse Receiving
2 Years
Ilani | 03.2023 - 03.2025
Receive all food and alcohol shipments and ensure quality and temperature is adequate
Stock all liquor, kegs, and cases of beer into their respective places
Order pick for restaurants, back of house departments, and the beverage department in Ilani and deliver or prepare the requested product in a timely manner
Rural Mail Carrier
3 Months
USPS | 03.2023 - 06.2023
Efficiently organize and deliver mail, packages, and parcels along rural routes, ensuring accurate and timely delivery to customers.
Developed the ability to memorize and navigate multiple routes with no technology to help in a short period, optimizing delivery efficiency.
The postal service functions as a cohesive team where cooperation and support are paramount, as there is always someone available to offer assistance and cover for colleagues on their routes
Forklift Operator
2 Years 3 Months
FedEx Freight | 03.2020 - 06.2022
Proficiently operated forklifts to load and unload freight safely and efficiently.
Ensured accurate freight entries in the computer system with keen attention to detail. Maximizing loading and unloading efficiency by constructing decks.
Strongly exhibited teamwork, collaborating with colleagues for a well-organized and productive work environment.