Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rita Ryan

Chicago,IL

Summary

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.

Overview

19
19
years of professional experience

Work History

Management Professional Practice Experience

Roseland Hospital
04.2023 - 04.2023
  • Built and strengthened relationships to manage effective planning and implementation of strategies.
  • Developed strong communication and organizational skills through working on group projects.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Managed time efficiently to complete all tasks within deadlines.

Crew Lead

Envoy Airlines
06.2004 - 12.2022
  • Responsible to management for the coordination of the overall operation within an assigned functional area.
  • Ensure adequate operational coverage; accountable for scheduling and staffing utilization.
  • Maintain a safe, dependable, and consistent operation
  • Conduct Agent observations.
  • Schedule and administer local training, including new-hire training.
  • Maintain supplies and inventory control logs.
  • Prepare customer correspondence, investigate discrepancies, and compile statistical data for reports.
  • Complete administrative duties.
  • Perform Station Agent work within the ramp service operation as required.

Management Professional Practice Experience

Physician Practice Resources
04.2022 - 04.2022
  • Investigated practical and theoretical issues facing and identified effective resolutions.
  • used classification coding manuals to learn about disease and diagnosis processes.
  • Assisted in the preparation of medical reports for external parties.
  • Learned Inpatient/Outpatient Coding and Revenue Cycle Management (RCM).

Education

Bachelor of Science - Health Information Administration

Chicago State University
Chicago, IL
05.2023

Skills

  • Task Delegation
  • Crew Monitoring
  • Meeting Participation
  • Job Assignments
  • Crew Scheduling
  • Crew Resource Management
  • Verbal and Written Communication
  • Teamwork and Collaboration

Timeline

Management Professional Practice Experience

Roseland Hospital
04.2023 - 04.2023

Management Professional Practice Experience

Physician Practice Resources
04.2022 - 04.2022

Crew Lead

Envoy Airlines
06.2004 - 12.2022

Bachelor of Science - Health Information Administration

Chicago State University

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