Justin Hawkins
Colchester
Summary
Dynamic Sales Manager with proven expertise in relationship building and sales strategy development at FW Webb. Achieved consistent revenue growth while managing key accounts and exceeding sales targets. Skilled in client relationship management and staff management, fostering loyalty and repeat business through exceptional service and strategic planning.
Overview
18
18
years of professional experience
Work History
Sales Manager
FW Webb
06.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently exceeded quarterly sales targets through diligent effort and persistence in closing deals. Repetitively increased annual sales with all of my 30+ accounts. Managed a $17M budget in annual sales.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Delivery Driver
UPS
05.2018 - 06.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Owner
Organicare
03.2014 - 05.2018
- Organic fertilizer and landscape company. Delivering high yield results in lawncare and garden maintenance with non toxic compost fertilzer, resulting in luscious green laws and fruitful garden harvests.
- Managed day-to-day business operations, schedules with employees and customer needs
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, payroll and tax preparation.
Landscaping Manager
Levinsky Landscaping
06.2007 - 03.2014
- Implemented sustainable landscaping practices, resulting in reduced water usage and lower maintenance costs.
- Maximized employee productivity by establishing clear performance expectations and providing ongoing feedback through regular evaluations.
- Coordinated with other departments within the company to ensure seamless project execution and enhance overall customer experience.
- Increased client satisfaction through efficient project management and timely completion of tasks.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues, maintaining long-term client relationships.
Education
High School Diploma -
Colchester High School
Colchester, VT06-2007
Skills
- Relationship building
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Client relationship management
- Sales strategy development
- Direct sales
- Sales tracking
- Sales operation
- Goal setting
- Account management
Timeline
Sales Manager
FW Webb
06.2019 - Current
Delivery Driver
UPS
05.2018 - 06.2019
Owner
Organicare
03.2014 - 05.2018
Landscaping Manager
Levinsky Landscaping
06.2007 - 03.2014
High School Diploma -
Colchester High School
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