Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Hay

Ocala,FL

Summary

I have a few years of experience in customer service.

Im hard working and dependable.

CDL Class B holder.

Overview

16
16
years of professional experience

Work History

Route Sales Representative

Primo Water
08.2019 - 06.2025
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Collaborated with customers to identify needs and provided catered solutions

Heavy Equipment Operator

MJ Stavola
09.2018 - 08.2019
  • Operated Haul Truck, Front End Loader and Motor Grader on regular basis with advanced skill
  • Operated Heavy equipment safely and efficiently on team of 15 employees
  • Communicated issues that needed to be immediately addressed with the Supervisor for quick resolution
  • Adhered to all heavy equipment safety and operation protocols, resulting in minimal complaints or incidents

Sales Associate

Walmart
11.2013 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Team Member

Burger King
11.2009 - 09.2012
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Mentored junior team members on protocols and procedures of each station to maximize contributions
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging food products
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
  • Maintained productive, efficient approach to all tasks
  • Learned all required tasks quickly to maximize performance
  • Contributed to team success by completing jobs quickly and accurately
  • Optimized safety and productivity by regularly cleaning and organizing work zones

Education

High School Diploma -

Christian Life Academy
Gainesville, FL
2009

Skills

  • Front end loader operations
  • Safe equipment operation
  • Daily vehicle inspections
  • Loader controls
  • Heavy equipment operation
  • Safety and compliance
  • Effective communication skills
  • Following directions
  • Client Relations
  • Customer Retention

Timeline

Route Sales Representative

Primo Water
08.2019 - 06.2025

Heavy Equipment Operator

MJ Stavola
09.2018 - 08.2019

Sales Associate

Walmart
11.2013 - 01.2017

Team Member

Burger King
11.2009 - 09.2012

High School Diploma -

Christian Life Academy