Justin Hay
Ocala,FL
Summary
I have a few years of experience in customer service.
Im hard working and dependable.
CDL Class B holder.
Overview
16
16
years of professional experience
Work History
Route Sales Representative
Primo Water
Ocala, FL
08.2019 - 06.2025
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Immediately addressed problems with customers to promote speedy resolution.
- Collaborated with customers to identify needs and provided catered solutions
Heavy Equipment Operator
MJ Stavola
09.2018 - 08.2019
- Operated Haul Truck, Front End Loader and Motor Grader on regular basis with advanced skill
- Operated Heavy equipment safely and efficiently on team of 15 employees
- Communicated issues that needed to be immediately addressed with the Supervisor for quick resolution
- Adhered to all heavy equipment safety and operation protocols, resulting in minimal complaints or incidents
Sales Associate
Walmart
11.2013 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Team Member
Burger King
11.2009 - 09.2012
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Mentored junior team members on protocols and procedures of each station to maximize contributions
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging food products
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Maintained productive, efficient approach to all tasks
- Learned all required tasks quickly to maximize performance
- Contributed to team success by completing jobs quickly and accurately
- Optimized safety and productivity by regularly cleaning and organizing work zones
Education
High School Diploma -
Christian Life Academy
Gainesville, FL2009
Skills
- Front end loader operations
- Safe equipment operation
- Daily vehicle inspections
- Loader controls
- Heavy equipment operation
- Safety and compliance
- Effective communication skills
- Following directions
- Client Relations
- Customer Retention
Timeline
Route Sales Representative
Primo Water
08.2019 - 06.2025
Heavy Equipment Operator
MJ Stavola
09.2018 - 08.2019
Sales Associate
Walmart
11.2013 - 01.2017
Team Member
Burger King
11.2009 - 09.2012
High School Diploma -
Christian Life Academy