Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Hazelwood

Ennis,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Nelson Propane
07.2022 - 01.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.

Grocery Department Manager

Brookshire Brothers
12.2019 - 05.2022
  • Managed grocery department operations, ensuring a clean and organized store environment.
  • Led a team of employees, providing ongoing training and development for optimal performance.
  • Fixed Displays and other floor setups
  • Filled in for other employees to maintain workflows
  • Reported day-to-day functions to supervisor
  • Tracked inventory and conducted cycle counts to maintain accurate records
  • Demonstrated excellent communication skills in resolving product and consumer complaints

Education

High School Diploma -

Corsicana High School
Corsicana, TX
05.2016

Skills

  • Scheduling
  • Account Updating
  • Product Knowledge
  • Information Security
  • Customer service
  • Data Entry
  • Paperwork Processing
  • Data Collection
  • Spreadsheets
  • Professional Telephone Demeanor
  • Cash Management
  • Multitasking and Organization

Timeline

Customer Service Representative

Nelson Propane
07.2022 - 01.2024

Grocery Department Manager

Brookshire Brothers
12.2019 - 05.2022

High School Diploma -

Corsicana High School
Justin Hazelwood