Justin Howell
Jefferson Valley,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Crisis Intervention Specialist
Shrub Oak International School
11.2020 - Current
- Member of on-call emergency response team for crisis intervention within facility.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Documented risk to each client and context of concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Physical Training with residents within the program.
Program Supervisor
Taconic Innovations Inc.
09.2008 - Current
- Provided ongoing direction and leadership for program operations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Directed team of 8 personnel, overseeing records, performance and quality assurance.
- Assisted with community resources for healthcare and mental health.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Day Habilitation Supervisor
Taconic Innovations Inc.
09.2008 - Current
- Handled coordination of daily activities and direct report assignments.
- Reviewed and updated time and attendance system records.
- Supervised completion of required and designated program documents such as specific diet protocols, community participation reports and attendance or utilization reports.
- Supervised program recruiting, selection, performance management, discipline, guidance and resource assistance.
- Coordinated visitations and tours for program facility.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Case Coordinator
Rehabilitation Support Services
11.2009 - 10.2017
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
- Discussed cases with clients, providers and staff.
- Documented each patients' activity in program-specific databases.
- Collaborated with departments on daily basis to resolve issues.
- Provided leadership, guidance and support to staff members.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.
Education
High School Diploma -
John Adams Virtual High School
Queens, NY06.2009
Skills
- Crisis Handling
- Non-Violent Resolutions
- Reflective Listening
- Safety Planning
- Documentation Skills
- Inbound Call Management
- Trauma Informed Care Framework
- Mental Health Assessment
- Recovery and Rehabilitation
- Patient Support
- Clinical Documentation
- Fitness Program Development
- Exercise Program Design
- Client Engagement
- Personal Training and Coaching
Certification
- TCIS Certified
- CPI Certified
- CPR First Aid Training
- AMAP Certified
Timeline
Crisis Intervention Specialist
Shrub Oak International School
11.2020 - Current
Case Coordinator
Rehabilitation Support Services
11.2009 - 10.2017
Program Supervisor
Taconic Innovations Inc.
09.2008 - Current
Day Habilitation Supervisor
Taconic Innovations Inc.
09.2008 - Current
High School Diploma -
John Adams Virtual High School
- TCIS Certified
- CPI Certified
- CPR First Aid Training
- AMAP Certified
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