As the General Manager of a U-Haul center I was a strategic leader responsible for overseeing the day-to-day operations
This role ensures the location operates efficiently, meets financial goals, and delivers exceptional customer service
I lead a team of associates, managed inventory, and maintained a safe, clean, and professional environment while driving the growth and profitability of the location
My location specifically had over 850 storage units attached to the property
Upon taking over the facility occupancy was below 700 units rented and had reached 820 units occupied before I decided to relocate
Real Estate Agent
Re/Max Town and Country
Winter Springs, FL
12.2022 - 09.2024
As a Real Estate Agent I assisted clients in buying, selling, and renting properties, ensuring a seamless and satisfying experience
This role required strong interpersonal skills, market knowledge, and the ability to negotiate effectively
I acted as a trusted advisor, guiding clients through the complex real estate process from start to finish
In this role I was acknowledged at the fastest new agent to get their first deal in brokerage history
Coach
Walmart
Sanford, FL
08.2016 - 10.2022
As a Walmart Coach, I played a critical leadership role in driving the success of store operations
During my time in this position I successfully ran the Fresh areas, general merchandise areas, apparel areas, online pickup and delivery as well as overnight
I oversaw teams, improved processes, and supported associate engagement while ensuring exceptional customer service and operational excellence
This role requires strategic thinking, strong communication skills, and the ability to lead by example
Through my accomplishments I was recognized as a high performing coach and selected for advancement training
Department Manager
Walmart
Oviedo, FL
03.2013 - 08.2016
For me the Department Manager role at Walmart was a leadership position that allowed me to grow tremendously and developed a strong sense of responsibility
As a department manager I was responsible for overseeing the claims department, meat department and produce department
This role ensures that the department runs efficiently, meets performance goals, and provides excellent customer service
I was also expected to lead my team of associates by teaching and training them to effectively complete their delegated tasks
During my time in these roles I was acknowledged as the employee of the month 3 times and employee of the quarter twice