Justin Jimenez
Santa Paula,CA
Summary
Successful at building and implementing solutions. Proficient in diverse products and adept at servicing accounts, obtaining quality conversations with clients, and building relationships amongst others.
Overview
12
12
years of professional experience
Work History
Account Manager
Calavo Growers
09.2024 - Current
- Cultivate long-term client relationships to increase customer retention and expand market share.
- Identify and pursue new business opportunities by offering value-added services and tailored solutions.
- Resolve conflicts and challenges to maintain positive, solutions-oriented client relationships.
Universal Banker
Mechanics Bank
Ventura, CA
09.2023 - 09.2024
- Completed daily cash balancing and operated ATMs.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Developed asset protection strategies for clients.
Banker
Bank of America
Oxnard, CA
11.2018 - 07.2022
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Waiter
La Cabana
Santa Paula, CA
08.2015 - 10.2018
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Intern
Santa Paula Building and Safety
Santa Paula, CA
01.2014 - 05.2014
- Resolved issues to meet customer requirements.
- Created status reports on operational activities.
- Worked well in a team environment as well as independently.
- Worked alongside senior team members to learn related job tasks and roles.
Education
Business Administration - Management
Ventura College
Ventura, CASkills
- Customer Service
- Products and Services Knowledge
- Verbal and Written Communication
- Quality Control
Timeline
Account Manager
Calavo Growers
09.2024 - Current
Universal Banker
Mechanics Bank
09.2023 - 09.2024
Banker
Bank of America
11.2018 - 07.2022
Waiter
La Cabana
08.2015 - 10.2018
Intern
Santa Paula Building and Safety
01.2014 - 05.2014
Business Administration - Management
Ventura College
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