Open To Work
Justin Johnson
Dixon,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
2009
2009
years of post-secondary education
Work History
Warehouse Worker
Grain systems distribution
Rock Falls, Illinois
03.2024 - Current
- Collaborated with team members to streamline warehouse processes.
- Implemented safety protocols to promote a secure working environment.
- Trained new workers on equipment operation and safety procedures.
- Assisted in loading and unloading shipments using forklifts and pallet jacks.
- Operated forklifts to transport materials within the warehouse.
- Loaded and unloaded shipments efficiently and safely.
- Collaborated with team members to streamline daily operations.
Mental Health Technician
Jack mabley developmental center
Dixon, Illinois
03.2023 - 05.2024
- Monitored patient behavior and mental health status throughout daily activities.
- Assisted in implementing individualized care plans for diverse patient needs.
- Collaborated with healthcare team to ensure effective communication and support.
- Conducted therapeutic group activities to promote social interaction among patients.
- Maintained a safe and clean environment for all facility residents.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Customer Service Representative
Hoover Horticulture
Oregon, Illinois
01.2021 - 03.2023
- Assisted customers with product selection and inquiries about horticultural supplies.
- Processed orders and managed inventory levels for efficient stock replenishment.
- Collaborated with team members to resolve customer complaints effectively and promptly.
- Educated customers on proper plant care and maintenance techniques.
- Conducted follow-up calls to ensure customer satisfaction after purchases.
Laborer
Sterling Steel
Sterling, Illinois
02.2020 - 01.2021
- Operated heavy machinery for steel production and material handling.
- Maintained clean and organized work areas to ensure safety protocols.
- Assisted in loading and unloading steel products for distribution.
Customer Service Manager
Johnson Construction
Rock Falls, Illinois
01.2012 - 12.2020
- Managed customer inquiries and resolved service issues effectively.
- Trained and mentored team members on customer service best practices.
- Developed and implemented strategies to enhance customer satisfaction.
- Maintained accurate records of customer interactions and transactions.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Education
Rockfalls High School
Rock Falls, ILSkills
- Inventory management
- Equipment operation
- Safety compliance
- Warehouse organization
- Customer service
- Team collaboration
- Problem solving
- Effective communication
- Record keeping
- Time management
- Process optimization
- Safety protocols
- Heavy machinery operation
- Forklift operation
- Organizational skills
- Power tool operation
- Materials loading
- Carpentry
Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteHybridRemoteTimeline
Warehouse Worker
Grain systems distribution
03.2024 - Current
Mental Health Technician
Jack mabley developmental center
03.2023 - 05.2024
Customer Service Representative
Hoover Horticulture
01.2021 - 03.2023
Laborer
Sterling Steel
02.2020 - 01.2021
Customer Service Manager
Johnson Construction
01.2012 - 12.2020
Rockfalls High School