Justin Jones
Radcliff,United States
Summary
Dynamic food service professional with a strong work ethic and proven ability to enhance customer satisfaction at Golden Corral Buffet and Grill. Skilled in food safety and inventory management, I consistently achieved high health inspection scores while fostering a collaborative team environment. Quick learner dedicated to maintaining high-quality service standards.
Overview
2012
2012
years of professional experience
Work History
Server
Shoyne's
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Server
Golden Corral Buffet and Grill
07.2008 - 03.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Tim French Super Stores Ft. Knox Store
09.2006 - 10.2008
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed budgetary constraints effectively, minimizing expenses while maintaining high-quality offerings.
- Maintained accurate records of daily sales transactions and inventory levels, providing data-driven insights for management decisions.
- Spearheaded efforts to achieve high health inspection scores through diligent adherence to sanitation guidelines and regulations.
- Observed diners to respond to additional requests and determine when meal completed.
2nd Cook
River City Management
09.2002 - 11.2005
- Contributed to positive team dynamics by effectively communicating with coworkers and supporting their needs during busy shifts.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Demonstrated commitment to professional development through ongoing training workshops relevant to the culinary industry.
- Performed regular equipment maintenance checks, preventing costly repairs or replacements due to negligence.
- Assisted in inventory management, ensuring adequate stock levels while minimizing spoilage.
- Mentored junior kitchen staff, providing guidance on proper cooking techniques and workplace safety protocols.
3381 Food Service Specialist
United States Marine Corps
07.1998 - 07.2002
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed budgetary constraints effectively, minimizing expenses while maintaining high-quality offerings.
- Maintained accurate records of daily sales transactions and inventory levels, providing data-driven insights for management decisions.
- Spearheaded efforts to achieve high health inspection scores through diligent adherence to sanitation guidelines and regulations.
- Observed diners to respond to additional requests and determine when meal completed.
Education
Microsoft Certification A+certification - Information Technology
Kaplan College
Vista, CADiploma - Basic Studies
North Hardin High School
Radcliff, KY06.1998
Skills
- Customer service and assistance
- Cleaning and sanitizing
- Food safety
- Safe food handling
- Maintaining equipment
- Inspection skills
- Waste reduction
- Strong work ethic
- Quick learner
- Team oriented
- Problem-solving
- Friendly and outgoing
- Attention to detail
- Multitasking
- Working quickly
Timeline
Server
Golden Corral Buffet and Grill
07.2008 - 03.2011
Sales Associate
Tim French Super Stores Ft. Knox Store
09.2006 - 10.2008
2nd Cook
River City Management
09.2002 - 11.2005
3381 Food Service Specialist
United States Marine Corps
07.1998 - 07.2002
Server
Shoyne's
Microsoft Certification A+certification - Information Technology
Kaplan College
Diploma - Basic Studies
North Hardin High School