JUSTIN JONES
Seattle
Summary
B2B sales professional specializing in SMB markets, generating 30+ qualified opportunities monthly with a 25%+ conversion rate. Achieved zero KPI miss rate, consistently exceeding revenue targets and fostering effective partnerships through consultative selling and cross-functional collaboration.
Overview
6
6
years of professional experience
Work History
Outbound Sales Development Representative
ZoomInfo
05.2024 - Current
- Zero KPI miss rate across 10+ months; promoted within 8 months to lead SMB outbound team; generated 30+ qualified opportunities monthly with 25%+ conversion rate to sales
- Mastered multi-channel prospecting (email, phone, LinkedIn, social) reaching 500+ weekly targets; achieved 18% open rates and 8% reply rates, effectively converting cold outreach at scale
- Developed comprehensive SMB buyer personas through market research; translated insights into hyper-targeted messaging, increasing meeting acceptance by 22%
- Executed progressive nurture sequences while managing 35+ concurrent pipeline movements, optimizing engagement velocity to convert cold leads to qualified deals
Sales Manager / Retail Sales Associate
T-Mobile
Seattle
01.2020 - 03.2024
- Drove consistent revenue growth through consultative selling; 6 consecutive quarters exceeding targets while ranking top 5% of 200+ regional peers; grew customer base 35% and increased deal size 18%
- Built customer portfolio generating 40%+ revenue from repeat business and referrals; achieved 97% customer satisfaction rating across 500+ interactions
- Partnered with cross-functional teams (marketing, product, support) to resolve customer inquiries and enhance customer lifetime value
Education
Associate of Arts - Communications
South Puget Sound Community College
Olympia, WA09-2015
Skills
- Self-Sourced Prospecting
- Cold Outreach
- Territory Management
- Consultative Selling
- Contract Negotiation
- GTM Strategy
- SMB Market Expertise
- Deal Closing
- Salesforce CRM
- Multi-Channel Engagement
- Buyer Personas
- Cross-Functional Leadership
- Outreachio
- ZoomInfo SalesOS & Copilot
- HubSpot
- LinkedIn Sales Navigator
- Sales Analytics Platforms
- CRM Data Analysis & Reporting
Websites
Awards
- Top Salesman in Class (T-Mobile 2022) - Recognized for consistent excellence in sales performance and customer engagement across 200+ location network
- GBRAND Award - Top Performer in Region 2021 - Distinguished regional sales leader among 200+ peers for exceptional market performance
- 97% Customer Interaction Rating (T-Mobile) - Consistently exceeded customer satisfaction expectations across 500+ interactions
- 22% Increase in Meeting Acceptance Rate (ZoomInfo) - Optimized buyer targeting and messaging through persona development
- Zero KPI Miss Rate (ZoomInfo 2024) - Maintained 100% attainment on all demand generation targets over 10+ consecutive months
Key Performance Metrics
- 115% Quota Attainment - 13 consecutive months of consistent overachievement on outbound
- $5M+ Sourced Pipeline - Self-generated opportunity value through strategic prospecting
- 70% Meeting → Opportunity Conversion - Strong qualification and consultative selling effectiveness
- $2M Closed-Won Revenue - Direct revenue impact from self-sourced merchant partnerships
- 150+ Qualified Opportunities Monthly - Scalable outbound generation across multiple channels
Affiliations
- Volunteer, YMCA Community Youth Program (Mar-June 2015)
- Volunteer, White Pass Ski Resort (Nov-Mar 2016)
Timeline
Outbound Sales Development Representative
ZoomInfo
05.2024 - Current
Sales Manager / Retail Sales Associate
T-Mobile
01.2020 - 03.2024
Associate of Arts - Communications
South Puget Sound Community College