Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
Work History
Service Technician
CTIS
Jacksonville, FL
07/10/14 - 09/13/15
Inspected existing cable systems for potential problems and recommended solutions.
Set up voice and data outlets according to customer specifications.
Installed outlets, drops, converters, modems and digital terminals.
Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
Taught customers basic use of equipment based on service package and answered questions.
Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
General Manager
Kangaroo Express
Jacksonville, FL
04/01/09 - 07/01/14
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with local health department regulations regarding food safety standards.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Supervised employees through planning, assignments and direction.