Justin Justin Gilroy

• Oversaw the entire conversion process, ensuring seamless transition from initial inquiries to satisfied customers.
• Trained and mentored a team of 5 technicians, resulting in a significant increase in conversion rates after training was completed.
• Analyzed customer feedback to refine our conversion techniques, which led to a boost in customer satisfaction scores, enhancing our reputation in the market.
• Collaborated with the entire team to develop targeted strategies that resulted in an increase in conversion schedule attainment and OTIF, driving revenue growth.

• Trained employees on equipment operation and safety protocols.
• Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
• Followed verbal and written instructions to properly move and ship products.
• Oversaw daily operations and shipping and handling processes.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Observed safety practices and procedures to maintain a safe and clean work environment. Unloaded and

stored raw material deliveries. Loaded and delivered charge cans with the appropriate specified alloys and

raw materials to corresponding vacuum melt furnaces. Prepared and sleeved empty mold racks according

to pour schedule. Cleaned, repaired, and turned around furnace mold chambers, tundishes and launders

after each heat. Met company standard times and individual productivity goals consistently. Maintained strict quality

requirements. Operated packing robots to remove ingots from poured molds using complex software

programs. Operated crop saws, dye grinders, angle grinders, and shot blasting machine safely and correctly.

Weighed, packed, and delivered finished pallets of product to appropriate staging areas.

• Improved efficiency by processing documents accurately and quickly.