Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Knowles

Little Elm

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

IT Contractor

Judge Group
02.2023 - Current
  • Used ticketing systems to manage and process support actions and requests.
  • Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.

Document Typing

Post Acute Analytics
11.2022 - 02.2023

Recognizing document types for various medical records. Uploading and labeling into ANNA document database.

Vendor Relations Specialist

Quest RMG
01.2018 - 04.2018
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Maintained database systems to track and analyze operational data.

Project Manager

TRCA
09.2021 - 02.2022
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Prepared and submitted project invoices for review and approval.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Return Coordinator

Retractable Technologies
01.2018 - 03.2020
  • Handled incoming and outgoing shipping and receiving activities.
  • Documented returned product details in Oracle inventory tracking system.
  • Processed refunds and exchanges in accordance with company policy.


Education

Associate of Science - Computer Science

Collin County Community College
McKinney
05.2024

High School Diploma -

Aubrey High School
Aubrey, TX
02.2005

Skills

  • Debugging and Troubleshooting
  • Expertise in Programming Language
  • Python and SQL
  • Database Development
  • Data Entry
  • Project Planning
  • Project Management

Timeline

IT Contractor

Judge Group
02.2023 - Current

Document Typing

Post Acute Analytics
11.2022 - 02.2023

Vendor Relations Specialist

Quest RMG
01.2018 - 04.2018

Project Manager

TRCA
09.2021 - 02.2022

Return Coordinator

Retractable Technologies
01.2018 - 03.2020

Associate of Science - Computer Science

Collin County Community College

High School Diploma -

Aubrey High School
Justin Knowles