Dedicated professional with a strong background in customer service and conflict resolution. Experienced in safety enforcement and policy compliance, aiming to enhance guest satisfaction and operational efficiency.
Overview
19
19
years of professional experience
Work History
Service Champion
Taco Bell
Lake Alfred
01.2026 - 01.2026
Delivered exceptional customer service to enhance guest satisfaction.
Maintained cleanliness of dining area and kitchen equipment.
Parking Ambassador
Lanier Parking
Kissimmee
04.2025 - 11.2025
Assisted customers with parking inquiries and provided directions to available spaces.
Monitored parking areas for compliance with regulations and company policies.
Addressed customer concerns and resolved issues promptly and professionally.
Manager
McDonald's
Celebration
06.2007 - 04.2025
Managed daily operations to ensure efficient workflow and high service standards.
Trained and mentored team members on company policies and customer service techniques.
Oversaw inventory management to maintain optimal stock levels and reduce waste.
Enforced safety protocols to create a safe working environment for all employees.
Provided leadership during times of organizational change or crisis situations.