Justin Ledermann
Fargo,ND
Summary
Dynamic and detail-oriented professional with a strong background at Arrowwood Resort & Conference Center. Proven ability in program planning and customer service, enhancing participant experiences through engaging activities. Recognized for effective teamwork and safety management, ensuring a secure environment while maintaining high standards of facility cleanliness.
Overview
4
4
years of professional experience
Work History
Recreation Assistant
Arrowwood Resort & Conference Center
Alexandria, MN
08.2023 - 08.2025
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
- Performed light custodial duties to provide clean and inviting facilities.
- Conducted regular safety inspections of facilities and equipment, minimizing potential hazards.
- Responded to public inquiries to provide information about programs and facilities.
- Trained new staff members on department policies and procedures, promoting consistency across the team.
- Ordered and maintained all recreational equipment.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Lifeguard
Arrowwood Resort & Conference Center
Alexandria, MN
11.2024 - 06.2025
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
Banquet Server
Arrowwood Resort & Conference Center
Alexandria, MN
10.2024 - 06.2025
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Convention Setup
Arrowwood Resort & Conference Center
10.2023 - 02.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Effectively transported large tables and stacks of chairs.
Parking Attendant
Burr Vineyards
Brandon, MN
05.2021 - 09.2022
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Effectively communicated with guests by giving accurate directions to open parking spaces.
Education
Bachelor of Science - Mechanical Engineering
North Dakota State University
Fargo, NDHigh School Diploma -
Brandon Evansville High School
Brandon, MN05.2025
Skills
- Strong teamwork
- Flexibility
- Program planning
- Friendly, positive attitude
- Problem-solving
- Attention to detail
- Time management
- Collaboration and teamwork
- Team leadership
- Equipment maintenance
- Customer and Service-oriented
- Equipment setup
- Safety demonstrations
- Computer proficiency
Timeline
Lifeguard
Arrowwood Resort & Conference Center
11.2024 - 06.2025
Banquet Server
Arrowwood Resort & Conference Center
10.2024 - 06.2025
Convention Setup
Arrowwood Resort & Conference Center
10.2023 - 02.2025
Recreation Assistant
Arrowwood Resort & Conference Center
08.2023 - 08.2025
Parking Attendant
Burr Vineyards
05.2021 - 09.2022
Bachelor of Science - Mechanical Engineering
North Dakota State University
High School Diploma -
Brandon Evansville High School