JUSTIN LEHR
New Castle,PA
Summary
Detail-oriented professional with a Bachelor of Science in Healthcare Administration and experience in high-volume document review, data verification, regulatory compliance, client interviews/problem resolution, and administrative coordination in clinical and operational settings. Proven skills in analyzing information, evaluating documentation for accuracy/compliance, conducting interviews to gather/verify details, maintaining secure records, generating reports, and collaborating across teams. Strong ability to interpret regulations, ensure procedural integrity, and support mission-critical operations—directly transferable to immigration benefit adjudication, fraud detection, and national security vetting at USCIS.
Overview
1
1
year of professional experience
Work History
Service Coordinator
Service Coordination Unlimited
09.2025 - Current
- Reviewed, verified, and processed provider orders, documentation, and sensitive client records for 60+ accounts to ensure regulatory compliance and accurate data entry into electronic systems—mirroring immigration application adjudication processes.
- Conducted client/family interviews and served as primary point of contact to gather information, resolve issues, assess needs, and improve service delivery; independently prioritized and resolved complex cases to maintain operational efficiency.
- Interpreted regulations and policies to evaluate documentation completeness, identify discrepancies, and support continuity of care—resulting in improved patient flow and satisfaction.
- Generated weekly reports, managed priorities/deadlines, and collaborated with healthcare providers/staff across disciplines to ensure accurate records and compliance.
- Maintained secure databases with sensitive information while upholding confidentiality and procedural standards.
Cook
Dix School Age
- Supported high-volume operational flow by managing inventory, supplies, and strict adherence to health/safety regulations and compliance standards.
OPFOR - Military Contractor
Oak Grove Technologies
- Conducted simulated real-world training operations, gathered/analyzed performance data, and provided detailed feedback/reports to military teams.
Emergency Medical Technician
North Brunswick First Aid Squad
- Delivered pre-hospital care in 500+ emergency cases, coordinated with medical facilities/first responders, and maintained detailed, accurate documentation under strict regulatory and safety standards.
- Reduced response times by 10% through improved coordination, information analysis, and process optimization.
- Assessed situations rapidly, gathered critical information from patients/families, ensured compliance with safety standards, and provided compassionate support.
Education
Fire Fighter I Certification -
Somerset Fire Academy
NJBachelor of Science - Healthcare Administration
Western Governors University
02-2024
Skills
- Document Review, Verification & Compliance
- Application/Petition Processing & Eligibility Evaluation
- Client/Patient Interviewing, Information Gathering & Credibility Assessment
- Database Management, Data Entry & Electronic Records Systems
- Regulatory Research, Interpretation & Policy Application
- Administrative Reporting, Decision Documentation & Correspondence
- Problem-Solving, Analysis & Risk/Fraud Identification
- Customer Service & Interdisciplinary Team Collaboration
- Microsoft Office, Databases & Reporting Tools
- Emergency Coordination & High-Pressure Decision Making
Timeline
Service Coordinator
Service Coordination Unlimited
09.2025 - Current
Cook
Dix School Age
OPFOR - Military Contractor
Oak Grove Technologies
Emergency Medical Technician
North Brunswick First Aid Squad
Bachelor of Science - Healthcare Administration
Western Governors University
Fire Fighter I Certification -
Somerset Fire Academy