Justin Lorenzo
Duluth,MN
Summary
Adept at enhancing safety and security, my tenure at the Department of Homeland Security, TSA, showcases my ability to leverage analytical thinking and exceptional customer service. I excel in customer service, adeptly handling emergency protocols and conflict resolution. My experience spans from technical automotive maintenance to educational program development, showcasing my versatility in problem-solving and team collaboration.
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
07.2023 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
Bar Security
The Flame Nightclub Duluth
09.2022 - 05.2024
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Managed emergency situations calmly and efficiently by following established protocols.
Correctional Officer
Bethel Work Relese Center
01.2022 - 05.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts and routine head counts.
- Maintained accurate records of inmate incidents, intakes, medication dispersion, and accountability checks of out of facility inmates, using electronic databases and written logs as required.
- Reduced instances of contraband by thoroughly searching inmates, rooms, and common areas.
Automotive Technician and Cashier
Walmart
06.2017 - 12.2021
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Provided customer service and cashier help for front desk
Preschool Teacher
YWCA of Duluth
11.2019 - 02.2021
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
No Degree - Criminal Justice And Special Education
Southern Oregon University
Ashland, ORAssociate of Arts - Criminal Justice
Southwestern Oregon Community College
Coos Bay, OR06-2016
Associate of Science -
Southwestern Oregon Community College
Coos Bay, OR06-2016
Skills
- Integrity and honesty
- Customer service and assistance
- Analytical thinking and skills
- Problem-solving
- Team collaboration
- Verbal and written communication
- Multitasking
- Cultural awareness
- Time management abilities
- Attention to detail
- Documentation and reporting
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
07.2023 - Current
Bar Security
The Flame Nightclub Duluth
09.2022 - 05.2024
Correctional Officer
Bethel Work Relese Center
01.2022 - 05.2023
Preschool Teacher
YWCA of Duluth
11.2019 - 02.2021
Automotive Technician and Cashier
Walmart
06.2017 - 12.2021
No Degree - Criminal Justice And Special Education
Southern Oregon University
Associate of Arts - Criminal Justice
Southwestern Oregon Community College
Associate of Science -
Southwestern Oregon Community College
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