Visual Studio
Justin Palmer
Minneapolis,MN
Summary
I am an accomplished solutions engineer with over 10 years of experience enhancing software processes and developing sophisticated reporting solutions. I'm proficient in SQL, data analysis, PowerShell, and process automation, with a proven track record of optimizing operational efficiency. I hold a strong Computer Science background and am ready to apply analytical prowess and a proactive mindset to drive business intelligence.
Overview
17
17
years of professional experience
Work History
Financial Systems Administrator
Robins Kaplan LLP
12.2022 - 11.2024
- Successfully upgraded a heavily-integrated Elite 3E instance, enabling new features and ensuring the continued functionality of existing features and integrations with over 100 scheduled jobs
- Meticulously redesigned automated data import processes, significantly reducing manual user intervention and improving operational efficiency by drawing attention to real issues
- Maintained and developed a suite of over 200 custom SSRS reports in Visual Studio, giving end-users access to reports with complex aggregation techniques and advanced filtering
- Wrote detailed documentation about over 50 technical processes, enabling team members to efficiently respond to similar situations
Monitoring Systems Administrator
C.H. Robinson
01.2014 - 11.2022
- Maintained and expanded a suite of over 800 monitoring solutions using SCOM, AppDynamics, Datadog, VBScript, Powershell, and T-SQL, enhancing system reliability and operational efficiency by developing over 25 new implementations, including complex stored procedures
- Designed and supported more than 100 web dashboards for real-time monitoring data visualization using ASP and Splunk, significantly improving data accessibility and decision-making processes for IT staff
- Authored comprehensive technical support documentation for over 300 IT staff, facilitating improved understanding and efficient use of monitoring tools, dashboards, and work procedures
Associate Developer
Magenic
02.2012 - 12.2013
- Created custom data bindings and UI behaviors and utilized MVVM architecture in JavaScript using frameworks such as Knockout.js, jQuery, and jQueryUI
- Maintained a legacy proprietary C++ application
- Authored SQL stored procedures for SSRS reports
Data Integration Tester/Developer
Novaspect Inc.
03.2008 - 09.2010
- Engineered comprehensive test plans and executed quality assurance protocols for diverse software development projects, including web applications
- Authored documentation for new and ongoing projects
- Automated the retrieval and organization of XML data
- Developed and maintained C# code base, utilizing Visual Studio for code repository and version control
Education
Bachelor of Arts - Computer Science
Bethel University
Saint Paul07-2011
Associate of Science - Computer Science
Pine Technical College
Pine City07-2009
Skills
- System Administration
- Technical documentation
- IT Integration
- Requirements Gathering
- SQL Server Reporting Services (SSRS)
- T-SQL
- PowerShell
- JavaScript
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceWork from home optionPaid time offHealthcare benefitsQuote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Software
PowerShell
T-SQL
JavaScript
SSRS
Languages
English
Native language
Timeline
Financial Systems Administrator
Robins Kaplan LLP
12.2022 - 11.2024
Monitoring Systems Administrator
C.H. Robinson
01.2014 - 11.2022
Associate Developer
Magenic
02.2012 - 12.2013
Data Integration Tester/Developer
Novaspect Inc.
03.2008 - 09.2010
Bachelor of Arts - Computer Science
Bethel University
Associate of Science - Computer Science
Pine Technical College
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