Juan Macias
Dallas,TX
Overview
2
2
years of professional experience
Work History
Store Associate
In-N-Out Burger
Dallas, TX
09.2024 - Current
- Coordinated orders with guests ensuring timely and accurate handout.
- Maintaining organized and clean working environment.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Server
Darden Restaurants
Montclair, CA
06.2024 - 09.2024
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal guest satisfaction.
- Managed multiple tables efficiently, ensuring accurate order taking and timely service during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Hotel Attendant
The Walt Disney Company
Anaheim, CA
02.2024 - 09.2024
- Warmly welcomed guests as they arrived, ensuring that they felt valued and excited about their experience.
- Managed customer interaction and resolved any potential conflicts.
- Coordinated with other cast members to ensure the most enjoyable experience was given to guests.
Education
High School Diploma -
Granite Hills High School
Apple Valley, CA05.2022
Skills
- Customer Service Excellence: Demonstrated ability to provide exceptional customer support through clear communication, effective problem-solving, and empathetic engagement, resulting in high customer satisfaction and repeat business
- Effective Communication: Skilled speaker with strong verbal and written communication abilities, ensuring clear and professional interactions with customers and team members
- Team Player: Proven ability to collaborate effectively, contributing to a positive work environment and sharing best practices to improve customer service
- Google Suite
- Photography
- Technically Proficient
- Multitasking
Timeline
Store Associate
In-N-Out Burger
09.2024 - Current
Server
Darden Restaurants
06.2024 - 09.2024
Hotel Attendant
The Walt Disney Company
02.2024 - 09.2024
High School Diploma -
Granite Hills High School