Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Volunteer
References
Generic

Justin Martinez

Seattle

Summary

Reputable Technician with 4 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Overview

7
7
years of professional experience

Work History

Support Technician

ISOutsource
01.2025 - Current


  • First line technical support including application, desktop, server, and phone support
  • Managed inventory of hardware components for timely replacement or repair as needed
  • Perform routine workstation deployments, employee onboarding and offboarding tasks, software and security management tasks
  • Partner with support colleagues skilled in a variety of technical arenas
  • Strong documentation ability and communication skills
  • Ability to work in high pressure situations
  • A passion for customer service

Teir 2 Technician

Highline School District
04.2021 - 06.2024
  • maintains, analyzes, troubleshoots and repairs or updates computer systems, hardware and computer peripherals at client location or within departments offices.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Installs and troubleshoots network hardware and peripherals where assigned
  • Documents, maintains, upgrades or replaces software systems according to end user requirements
  • primarily supports administrative operations of the District by working directly with the building contact, Tier 1 technicians, systems group and networking vendors to achieve desired results
  • organizes data for reports and meets monthly with management
  • Maintains and seek new vendors that will establish high quality service and support of products and services to highline school district

General Warehouse Laborer

Smart Talent Temp Agency
07.2020 - 03.2021
  • Unloaded and loaded delivery trucks with pallet jacks, hand-trucks, or forklifts.
  • Inspected shipments for damages or discrepancies and recorded any issues found.
  • Cleaned work area at end of shift to maintain a safe and organized warehouse environment.
  • Maintained accurate inventory records by tracking all incoming and outgoing products.
  • Operated manual or powered equipment such as conveyors, hoists, lifts, balers, shrink wrap machines.
  • Verified orders against shipping documents to ensure accuracy prior to loading onto trucks for delivery.
  • Assembled containers and crates as necessary for shipment of goods.
  • Organized and stacked goods in the appropriate storage areas.

Campus Restaurant Worker

Pacific Lutheran University
02.2019 - 01.2020
  • Maintain a positive company image by maintaining friendly customer service
  • Supported and maintained recycling, composting, and garbage disposal
  • Serving food along with restocking items
  • Working quickly and efficiently with team members to accomplish duties

Education

Some College (No Degree) -

Pacific Lutheran University
Tacoma, WA

High School Diploma -

Mount Rainier High School
Des Moines, WA
06.2018

Skills

  • Customer service
  • Inventory Management
  • People Management
  • Communication (Written and Verbal)
  • System troubleshooting
  • Equipment repair

Affiliations

  • Muslim Student Alliance club Founding member and social media coordinator (2017-2018)
  • Pacific Islander Club Officer (2015-2018)
  • Latino Club Officer (2016-2018)
  • Deca Club Memeber (2017-2018)

Timeline

Support Technician

ISOutsource
01.2025 - Current

Teir 2 Technician

Highline School District
04.2021 - 06.2024

General Warehouse Laborer

Smart Talent Temp Agency
07.2020 - 03.2021

Campus Restaurant Worker

Pacific Lutheran University
02.2019 - 01.2020

Some College (No Degree) -

Pacific Lutheran University

High School Diploma -

Mount Rainier High School

Volunteer

  • Thomas Jefferson High School Football Coach (2023-present)
  • Pacific Middle School Football Coach (2021-2023)
  • Seattle Majestics Womens football (2020-present)

References

References available upon request.

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