Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Noorainmahedi Saiyad

Pearland,TX

Summary

Dynamic Support Technician with a proven track record at Dave & Buster’s, excelling in troubleshooting and equipment maintenance. Renowned for delivering exceptional customer service and swiftly resolving game issues, ensuring high operational uptime. Skilled in game diagnostics and network management, fostering a safe and enjoyable arcade environment for all guests.

Overview

3
3
years of professional experience

Work History

Support Technician

Dave & Buster's
09.2024 - Current
  • Troubleshoot and repair arcade games, including wiring, sensors, screens, and mechanical components, to ensure full functionality.
  • Perform routine maintenance and inspections to keep all games operating safely, with minimal downtime.
  • Assist guests with game issues, resets, and card problems, while delivering friendly, professional customer service.
  • Communicate clearly with guests, explaining game rules, or resolving concerns to improve their experience.
  • Monitor game floor performance, and respond quickly to malfunction reports to maintain high operational uptime.
  • Collaborate with team members to maintain a clean, safe, and well-organized arcade environment.

Cashier

Biryani King
09.2022 - Current

Managed cash registers and processed customer transactions in a fast-paced retail environment.

Operated the POS system to accurately ring up purchases and handle cash transactions.

Provided excellent customer service by assisting with inquiries and resolving issues.

This is a family own restaurant

Education

High School Diploma -

Clear Brook High School
Friendswood, TX
05-2023

Skills

  • Troubleshooting
  • Customer service
  • Arcade game maintenance
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Computer skills

Timeline

Support Technician

Dave & Buster's
09.2024 - Current

Cashier

Biryani King
09.2022 - Current

High School Diploma -

Clear Brook High School
Noorainmahedi Saiyad